Community Chat

[halfpint1]

My son had is Cobalt fixed. It took a few weeks. The dealership gave him a brand new Buick to drive . We have a 1998 Malibu that the tv said something about ignition problems.

[hckynut]

Just spoke with my friend and hockey player that is a mechanic for a GM dealer. He told me that over 90% of his work day is spent working on vehicles with a recall. He also said he is working many more hours to help keep up with the amount of them coming into his dealership service department.

One up side of him he said is, after you do enough of them you find all the shortcuts to fix them and that increases the money he can make. They are paid per job and these jobs are given X number of minutes or hours to be fixed. If the book says 45 minutes labor and he can do it in 20 minutes? Gets the same pay and can move on and maybe do 2 in that 45 minute time that GM pays the dealership to fix the vehicle.

Known many mechanics for dealerships for many years and that has always been the way they have gotten paid for the jobs they complete. Some of the shady "dealership mechanics" would take advantage of the vehicles "with a warranty" the following way. They would make sure they didn't go it completely right and the customer would have to bring the vehicle back. The same mechanic would take this vehicle knowing exactly how to fix it in a few minutes and get paid "by the book time" and thus make easy money.

Think about that last paragraph the next time you take your vehicle to a dealership for a repair and especially one that is under warranty. The mechanic knows the dealership will not have to "eat any profits" because the car manufacturer is footing the bill.

Just some info for some that might not know about these types of things.

[Lipstickdiva]

Yep. We had it on my husband's HHR. We finally got a card about 2 weeks ago to make an appointment to have it fixed. He's still not called about it.

[Lipstickdiva]

On 7/1/2014 CelticCrafter said:

Are there any GM cars left on the road that don't have a recall?

I have a 2011 Chevy Malibu and it's never been recalled.

There have been a ton of recalls on cars, including many foreign cars too recently.

[Tyak]

On 7/1/2014 Isobelle said:

This situation will probably put GM under and rightly so considering how they have duped their customers over the years at the expense of human life!

They'll likely get another bailout seeing as the last one turned out so well. What galled me was when their (at that time) CEO stated that they had no intention of paying back the rest of what they owed us. Arrogance at its finest.