Free Shipping Frustration

srgtdj · ‎03-20-2010

While I very much appreciate the time when QVC offers free shipping I find the random nature of it frustrating. Why make it a guessing game for customers? If you ordered something a few days ago--you pay shipping. Order today--free shipping. I'd prefer they did what most other companies do---set a limit for purchase and above that shipping is free. Or make free shipping a standard practice. But please don't make it a game where the customer never knows what to expect.

Drlinda · ‎03-21-2010

I totally agree.

QVCkitty1 · ‎05-23-2015

@srgtdj wrote:
While I very much appreciate the time when QVC offers free shipping I find the random nature of it frustrating. Why make it a guessing game for customers? If you ordered something a few days ago--you pay shipping. Order today--free shipping. I'd prefer they did what most other companies do---set a limit for purchase and above that shipping is free. Or make free shipping a standard practice. But please don't make it a game where the customer never knows what to expect.

You are absolutely right. I just saw an item that I wanted, but I checked Amazon before I ordered. It was the same price, but with Prime I will have it Tuesday. I like a system that I can count on.

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan

Still Raining · ‎03-30-2014

It is just a sales ploy. Sort of like how they keep shipping charges so prices look lower.

kaydee50 · ‎02-07-2011

I agree with OP. IMO s/h is already built into the price of the article so whatever extra is charged is pure profit.

And I just checked an item I had in my "wish list." If I had ordered it this morning I would have paid $3.50 plus the tax on the s/h. I understand that as the vendor QVC can set the rules of the game but I think it's sleazy that they do stuff like this and one of the many reasons I am very careful about what I order.