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Trusted Contributor
Posts: 1,360
Registered: ‎06-02-2010

Forums Aren’t Working Correctly

This is the second day in a row that the Forum page is showing correctly on my iPhone and iPad Air.
When I click on the Forum page the QVC page comes up but it shows all of the sales categories in a vertical line down the middle of the page.
I contacted Customer Service yesterday and again today. I was passed to several people each time, but I didn’t get any results. One customer service rep didn’t know what the forums were so she had to look it up. She said they weren’t working for her either.
Trusted Contributor
Posts: 1,140
Registered: ‎07-23-2014

Re: Forums Aren’t Working Correctly

The same thing is happening on my android phone.  Very annoying!

Respected Contributor
Posts: 4,581
Registered: ‎09-15-2016

Re: Forums Aren’t Working Correctly

It's the 3rd day for me & today my easy pay acct is messed up too...I'm really mad, WTH QVC.

Trusted Contributor
Posts: 1,360
Registered: ‎06-02-2010

Re: Forums Aren’t Working Correctly

@Ikat it’s too bad that it’s not being taken care of. It’s very frustrating.
Honored Contributor
Posts: 18,315
Registered: ‎07-26-2014

Re: Forums Aren’t Working Correctly

@nrm 

 

There are already numerous posts about this in the Customer Care forum area. 

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Respected Contributor
Posts: 4,838
Registered: ‎07-24-2013

Re: Forums Aren’t Working Correctly

@Mz iMac   yah there are posts all over the forums yet nothing is being done!    it's a fix that needs to be done in the code. For those viewing the problem site the entire site's headings are in straight old school HTML.  Each Entry listed in blue is a hyperlink to a heading that should appear at the top of page. Instead it shows as a long verticle centered list.  The coding is messed up.

 

selecting the Q icon takes me to the main QVC sales page - all Status Quo

 

 

Honored Contributor
Posts: 9,745
Registered: ‎03-09-2010

Re: Forums Aren’t Working Correctly


@Mz iMac wrote:

@nrm 

 

There are already numerous posts about this in the Customer Care forum area. 


@Mz iMac  @nrm 

 

And until it is fixed, there should be hundreds more.  

Respected Contributor
Posts: 2,355
Registered: ‎02-01-2015

Re: Forums Aren’t Working Correctly

 

i am having no issues with

 

windows 10  always updated and Chrome browser

 

 

 

 

i just tried to open community with EDGE browser........it is a problem

 

 

 

 

~~who/what is responsible for your joy? YOU!~~
Trusted Contributor
Posts: 1,165
Registered: ‎03-09-2010

Re: Forums Aren’t Working Correctly

My window's 10 pc is messed up.  I have two android tablets.  The three year old is a mess but the one that's even older works.  I keep all updated.

Honored Contributor
Posts: 16,242
Registered: ‎03-09-2010

Re: Forums Aren’t Working Correctly

@TheMemphisVette    So weird    I'm on Windows 10 with Edge (which I hate!) and have no QVC issues all week.