Community Chat

[dooBdoo]

This website's more of a mess than usual.

Anyway, here's a heads up about a message the "QVC Team" posted. For some reason, unless you visit the "Q Talk" topics you won't see their post. Here's a short version. They're accepting responses, so it might be a chance to "explain" our technical problems.

Security Enhancements with You in Mind

"We see you as an important member of our QVC family, which is why we want to help protect your personal information and give you peace of mind when shopping with us. To enhance your security, we're switching from a 4-digit PIN to a password on QVC.com and most QVC apps.

If you have a QVC account, continue to sign in with your 4-digit PIN until you are prompted to create a password.

If you wish to update your account now, please Create a New Password. You must first sign in using your email address and existing 4-digit PIN.

Please keep in mind that, you’ll still need to use your 4-digit PIN when placing orders through Automated Ordering and Text Ordering, even after you have a password. However, once you have a password, your PIN will no longer work on QVC.com or the QVC apps.

Here are answers to some common questions about this change:

Why doesn’t my password work? ...
How do I create my Password? ...
Why won’t the QVC iPhone/iPad app take my password? ...
Do I need both a password and a 4-digit PIN to shop with QVC? ...
What should I do if my account is suspended? ..."

[QVC Shopper]

People better figure out what their Q account number is. Signing in with email is no longer going to be an option. Many here don't even know their Q account numbers.

[raven-blackbird]

I don't know my acct #........BUT........just received a pkg from the Q today so I bet it's on that..............................raven

[dooBdoo]

On 3/6/2014 QVC Shopper said:

People better figure out what their Q account number is. Signing in with email is no longer going to be an option. Many here don't even know their Q account numbers.

QVC Shopper, I don't see anything in the sign-in process about reverting back to account numbers. It does direct the customer to a phone number if they need an email address for the login. Did I miss it in their explanation? (Wouldn't be the first time I missed a detail!)

[dooBdoo]

On 3/6/2014 blackbirdraven said:

I don't know my acct #........BUT........just received a pkg from the Q today so I bet it's on that..............................raven

I would have to look up mine, too, raven.

[Feline Fine]

Thanks & hugs, Doobie. 8)

You can also call customer service for your member #.

[dooBdoo]

On 3/6/2014 Feline Fine said:

Thanks & hugs, Doobie. 8)

You can also call customer service for your member #.

Thank you and hugs, Feline Fine!

[QVC Shopper]

On 3/6/2014 dooBdoo said:

On 3/6/2014 QVC Shopper said:

People better figure out what their Q account number is. Signing in with email is no longer going to be an option. Many here don't even know their Q account numbers.

QVC Shopper, I don't see anything in the sign-in process about reverting back to account numbers. It does direct the customer to a phone number if they need an email address for the login. Did I miss it in their explanation? (Wouldn't be the first time I missed a detail!)

I signed in with my email address and typed it in wrong and then added my PIN number but because some of the info was incorrect I was asked to sign in again. Then appeared a little message in small print on the log in screen stating they would be doing away with email sign ins. Try signing in again but enter the wrong email address or pin, and you will see the message.

[MomOf4]

Once again, thanks for the heads-up dooBdoo!!

[Shorty2U]

I got the notice in an email and I assume everyone with a QVC account also did. It said nothing about signing in with your account number. All it said was to make a password to use to sign in on here along with your email, but you still have your pin for ordering.