Last Reply by Oneanddone | Started by QVC Team in Q News
QVC extends our deepest sympathy to all who have been impacted by Typhoon Haiyan. To make a contribution to the American Red Cross relief efforts, please call 1-800-RED-CROSS (1-800-733-2767) or visit www.redcross.org/donate. Continue Reading
Last Reply by engraced | Started by QVC Team in Q News
A Letter From Mike George, President and CEO, QVC
To our customers,
Over the past week, in our online communities, our social forums, and our call centers, and through letters and emails to me, many of you have passionately shared your thoughts about QVC’s relationship with Paula Deen. This issue is so important to you and to our community that I wanted to talk with you directly about it, rather than couch our response in some anonymous corporate statement.
Many of you have expressed disappointment and even anger at the comments Paula has acknowledged making. Others feel equally stron... Continue Reading
Last Reply by FourS | Started by QVC Team in Q News
I’m really doing my best to not type out a cheesy goodbye & thank you blog as I’m letting you know that I’ve left QVC. But I have to admit that the sentiments I want to express in this short passage are as giant as any gouda wheel I’ve seen in the deli.
Simply put, I will miss you. To my QVC colleagues, friends, and co-workers, I know we’ll stay in touch and maintain a friendship outside of the "Q", so I’m not worried about us saying goodbye. And to all the “Q” viewer friends I’ve made along the way, your viewership, phone c... Continue Reading
Started by QVC Team in Wellness & Health
Congratulations to our newest Sprouts Winner! Check out this great gadget that helps make mobility easier for anyone using a walker > Walker Balls
Last Reply by no shopping | Started by QVC Team in Q News
Thank you for reaching out to QVC. We share your concerns about the unfortunate Paula Deen situation. Please know that QVC does not tolerate discriminatory behavior. We are closely monitoring these events and we are reviewing our business relationship with Ms. Deen. In the meantime, we have no immediate plans to have her appear on QVC. Continue Reading
Last Reply by poodles | Started by QVC Team in Beauty Banter, Q News, WEN
Our hearts & thoughts are with our dear friend Chaz Dean following the loss of his beloved dog Ella last night.
Please leave your condolences for Chaz below. Continue Reading
Started by QVC Team in Beauty Banter, Fashion Talk, Q News
You asked, and we listened! Introducing the latest enhancement to the QVC for iPhone® app: full shopping cart capability!
Now you can take advantage of special pricing, payment options, multiple ship-to addresses, and more—directly from your iPhone.
Purchase multiple items in one transaction
Create new ship-to addresses or select from existing addresses for each order
Enjoy Buy More, Save More offers and Easy Pay options
Purchase personalized items (such as monogrammed jewelry)
Choose your preferred shipping option by item
Our new and updated features m... Continue Reading
Last Reply by oceantown | Started by QVC Team in Q Did What?, The Q We Love, Q News
We have received reports about a suspected fraudulent email claiming to be from QVC and asking customers to reply and update their information. This is spam email, known as a “phishing” e-mail, and was NOT sent by QVC. “Phishing” is the use of deception to cause you to give your personal information to an unauthorized person. The email below gives the appearance that it is from QVC.COM and it requests that customers click a link and enter sensitive personal information. We will NEVER contact you by e-mail to obtain sensitive information from you. ... Continue Reading
Last Reply by NanaS | Started by QVC Team in Q Did What?, Q News, Linea
Many of you may have noticed that reviews for the Linea items are not showing. We are working on correcting this problem and will be sure to update you as soon as we have resolved the situation.
Please note that submitting reviews still works correctly. Any reviews submitted while we address the display of reviews will be saved. All reviews will be visible once the fix is in place.
Thank you for your patience.
Last Reply by Eded | Started by QVC Team in Q Did What?, Q News, Suggestion Box
Many of you may have noticed that reviews were not displaying for a variety of brands (Linea by Louis Dell'Olio, Bob Mackie, Cook's Essentials, L'Occitane, and Roberta's just to name a few of the brands impacted). In addition to a problem with the reviews displaying, many customers reported that the review submission link was not available for the same brands that did not display reviews.
The review submission and review display problem has now been resolved.
If you continue to have a problem reading or writing reviews on qvc.com please post a comment to this blog with as much detail about t... Continue Reading