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Occasional Contributor
Posts: 19
Registered: ‎03-11-2010

For those who recieve used items when returning

I've been shopping with QVC since 1980 and when ever I return something, I've never gotten a used item.

Then again I have my own method for returning.

I never mark the return / invoice part of the reciept "replace with same item" or "exchange with same item in the following:....."

I always mark the return / invoice part of the receipt "refunded: by original method of payment".

Then I order the same item in the size or color that I need. Why?

I never know how long it will take to replace or exchange and, I don't know where that replacement is coming from.

When I order the same item myself, I know I'll get my item from the warehouse where the new items are stored.

I use the same method with brick & mortor stores also. I just return the item for a refund and go back later or have my friend purchase a new one off the rack.