Community Chat

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Trusted Contributor
pigletsmom
Posts: 1,989
Registered: ‎11-21-2011

Re: First time dealing with a lost package through UPS

‎06-07-2018 09:17 AM

You should just contact Evine  since they are the shipper. They will put in a claim and get refunded from UPS. If the value is $100 or less it's usually pretty automatic. Evine should just send you a new item.

Report Inappropriate Content
Message 11 of 12 (234 Views)
Reply
0 Hearts
Respected Contributor
Cumbercookie13
Posts: 2,020
Registered: ‎05-06-2016

Re: First time dealing with a lost package through UPS

‎06-08-2018 07:54 AM

Bumping thread because I got an email from Evine saying the item was returned and credited to my card. Still not sure how it got returned, unless someone did meet the driver at the door and refused the package, but at least I now know it's not lost somewhere or stolen. I've decided not to reorder the item. 

Report Inappropriate Content
Message 12 of 12 (203 Views)
Reply
0 Hearts