Community Chat

[CindyStLouWho]

Hello.  Not sure which Forum Topic to use, but I'll ask for feedback in Community.  Last week I was prompted to enter my email before accessing the live streaming via my ROKU  menu.  Has anyone else experienced this?  What's up with that?  QVC, as well as all vendors of any sort that I use, have my email.  WHY must I re-enter to watch on live stream?  I do not like this.

[jackthebear]

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@CindyStLouWho wrote:

Hello.  Not sure which Forum Topic to use, but I'll ask for feedback in Community.  Last week I was prompted to enter my email before accessing the live streaming via my ROKU  menu.  Has anyone else experienced this?  What's up with that?  QVC, as well as all vendors of any sort that I use, have my email.  WHY must I re-enter to watch on live stream?  I do not like this.

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make one up

[geezerette]

QVC requires you to enter your email address from their website to stream even when you're logged in. 🤷‍♀️

[Etoile308]

I don't need to enter an email for live streaming through a Roku, a Firestick, or from their website. 

[chrystaltree]

Since you say everyone has your email, what is the problem with providing it?

[CindyStLouWho]

Logical question, Chrystaltree   The unwritten detail is that I am in a housecleaning mode and retracting my information at many sites plus cancelling some online accounts etc.  So, it seemed like a step backwards (for me) to have the requirement to enter my email to stream.