Community Chat

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
New Contributor
boomer51
Posts: 4
Registered: ‎03-08-2012

Double Videos While Trying to Place an Order

‎01-21-2015 10:07 PM

I am having trouble ordering because a second video pops up unexpectedly -- then I have 2 videos showing and one is right where I need to hit the "add to cart". Is anyone else experiencing trouble with something like this??

Report Inappropriate Content
Message 1 of 2 (124 Views)
Labels:
Reply
0 Hearts
Honored Contributor
dooBdoo
Posts: 17,606
Registered: ‎06-27-2010

Re: Double Videos While Trying to Place an Order

‎01-21-2015 10:55 PM

boomer51, What sort of video do you see? I don't remember seeing a video as part of the QVC order process but it's been a few months since I placed an order here. Are you sure you don't have malware on your computer, causing some sort of unwanted pop-ups?

Without more details, perhaps try clicking on the tab with the word "Photos" (instead of "Videos") at the top of the image in the product listing before you try to add to the cart. Or, you might want to try a different browser and see if you can order without a problem. And be sure you have the most up-to-date versions of all software (and run regular scans to be sure your computer isn't infected with something malicious).

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Report Inappropriate Content
Message 2 of 2 (124 Views)
Reply
0 Hearts