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Frequent Contributor
Posts: 146
Registered: ‎10-03-2013

When DirecTV was in a contract dispute with ABC we lost the channel for a few weeks. They were offering a $20.00 discount which we signed up for. Did anyone else who signed up for this ever receive the discount on their monthly bill? I just received our new bill and still no discount just a $10.00 increase again in our monthly bill. 

Thank you. 

Honored Contributor
Posts: 13,147
Registered: ‎03-11-2010

We never lost ABC. Where do you live? Edited to correct spelling.


A very Merry Christmas, And a Happy New Year
Lets hope its a good one
Honored Contributor
Posts: 37,996
Registered: ‎05-22-2016

I got a $20 credit on my last bill. No increase yet but I know it's coming b/c they sent me an email, after the credit posted, saying my bill will be going up $10 a month.

Honored Contributor
Posts: 11,735
Registered: ‎03-09-2010

@Squirt60 wrote:

When DirecTV was in a contract dispute with ABC we lost the channel for a few weeks. They were offering a $20.00 discount which we signed up for. Did anyone else who signed up for this ever receive the discount on their monthly bill? I just received our new bill and still no discount just a $10.00 increase again in our monthly bill. 

Thank you. 


 

It took them nearly 4 months to refund my credit balance so I won't look for the $20 credit until at least December or January.

Frequent Contributor
Posts: 146
Registered: ‎10-03-2013

@Group 5 minus 1 

 

 It was back in September I think. There was a contract dispute between DirecTV and Disney. It wasn't just where I live. 

Esteemed Contributor
Posts: 6,528
Registered: ‎07-26-2019

@Squirt60 

 

 I think the $20  refund was offered to those who  signed up for a streaming service  to be able to view the Disney  owned channels  .

 

Respected Contributor
Posts: 2,121
Registered: ‎06-27-2010

yes, we actually got a $30 credit on our bill last night.  My email stated $30 not $20.  The only thing I can think of is that we have a sports package that was also impacted.  

Respected Contributor
Posts: 2,121
Registered: ‎06-27-2010

@skatting44 wrote:

@Squirt60 

 

 I think the $20  refund was offered to those who  signed up for a streaming service  to be able to view the Disney  owned channels  .

 


We didn't sign up for anything so it wasn't that.  They offered it to everyone. 

Valued Contributor
Posts: 543
Registered: ‎07-02-2011

I did just get my $20 discount. I just have a very basic package but I qualified. In my opinion it should have been more, but something is better than nothing

Honored Contributor
Posts: 11,084
Registered: ‎03-09-2010

We haven't had DirecTV for years now, but whenever we lost channels or the TV altogether, they always said we'd get a credit.  We never did.  Not once.

 

Very glad we're no longer with them, but good luck to everyone waiting for a refund.

 

And giving a refund, then putting up the monthly charge?  Hmm...I wonder how they're funding those refunds?  Woman Frustrated