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11-02-2024 07:20 AM
When DirecTV was in a contract dispute with ABC we lost the channel for a few weeks. They were offering a $20.00 discount which we signed up for. Did anyone else who signed up for this ever receive the discount on their monthly bill? I just received our new bill and still no discount just a $10.00 increase again in our monthly bill.
Thank you.
11-02-2024 07:47 AM - edited 11-02-2024 07:51 AM
We never lost ABC. Where do you live? Edited to correct spelling.
11-02-2024 07:51 AM
I got a $20 credit on my last bill. No increase yet but I know it's coming b/c they sent me an email, after the credit posted, saying my bill will be going up $10 a month.
11-02-2024 08:07 AM
@Squirt60 wrote:When DirecTV was in a contract dispute with ABC we lost the channel for a few weeks. They were offering a $20.00 discount which we signed up for. Did anyone else who signed up for this ever receive the discount on their monthly bill? I just received our new bill and still no discount just a $10.00 increase again in our monthly bill.
Thank you.
It took them nearly 4 months to refund my credit balance so I won't look for the $20 credit until at least December or January.
11-02-2024 08:37 AM
It was back in September I think. There was a contract dispute between DirecTV and Disney. It wasn't just where I live.
11-02-2024 09:37 AM
I think the $20 refund was offered to those who signed up for a streaming service to be able to view the Disney owned channels .
11-02-2024 09:52 AM
yes, we actually got a $30 credit on our bill last night. My email stated $30 not $20. The only thing I can think of is that we have a sports package that was also impacted.
11-02-2024 09:53 AM
@skatting44 wrote:
I think the $20 refund was offered to those who signed up for a streaming service to be able to view the Disney owned channels .
We didn't sign up for anything so it wasn't that. They offered it to everyone.
11-02-2024 11:55 AM
I did just get my $20 discount. I just have a very basic package but I qualified. In my opinion it should have been more, but something is better than nothing
11-02-2024 12:12 PM
We haven't had DirecTV for years now, but whenever we lost channels or the TV altogether, they always said we'd get a credit. We never did. Not once.
Very glad we're no longer with them, but good luck to everyone waiting for a refund.
And giving a refund, then putting up the monthly charge? Hmm...I wonder how they're funding those refunds?
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