Community Chat

[Squirt60]

When DirecTV was in a contract dispute with ABC we lost the channel for a few weeks. They were offering a $20.00 discount which we signed up for. Did anyone else who signed up for this ever receive the discount on their monthly bill? I just received our new bill and still no discount just a $10.00 increase again in our monthly bill. 

Thank you. 

[Group 5 minus 1]

We never lost ABC. Where do you live? Edited to correct spelling.

[SilleeMee]

I got a $20 credit on my last bill. No increase yet but I know it's coming b/c they sent me an email, after the credit posted, saying my bill will be going up $10 a month.

[CalminHeart]

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@Squirt60 wrote:

When DirecTV was in a contract dispute with ABC we lost the channel for a few weeks. They were offering a $20.00 discount which we signed up for. Did anyone else who signed up for this ever receive the discount on their monthly bill? I just received our new bill and still no discount just a $10.00 increase again in our monthly bill. 

Thank you. 

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It took them nearly 4 months to refund my credit balance so I won't look for the $20 credit until at least December or January.

[Squirt60]

@Group 5 minus 1 

 It was back in September I think. There was a contract dispute between DirecTV and Disney. It wasn't just where I live. 

[skatting44]

@Squirt60 

 I think the $20  refund was offered to those who  signed up for a streaming service  to be able to view the Disney  owned channels  .

[Tori3569]

yes, we actually got a $30 credit on our bill last night.  My email stated $30 not $20.  The only thing I can think of is that we have a sports package that was also impacted.  

[Tori3569]

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@skatting44 wrote:

@Squirt60 

 I think the $20  refund was offered to those who  signed up for a streaming service  to be able to view the Disney  owned channels  .

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We didn't sign up for anything so it wasn't that.  They offered it to everyone. 

[chvall99]

I did just get my $20 discount. I just have a very basic package but I qualified. In my opinion it should have been more, but something is better than nothing

[Venezia]

We haven't had DirecTV for years now, but whenever we lost channels or the TV altogether, they always said we'd get a credit.  We never did.  Not once.

Very glad we're no longer with them, but good luck to everyone waiting for a refund.

And giving a refund, then putting up the monthly charge?  Hmm...I wonder how they're funding those refunds?