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Esteemed Contributor
RescueLover
Posts: 6,835
Registered: ‎02-06-2022

Re: Customer Service

‎03-23-2025 11:40 AM

@Sparkle Babe

That’s CrAzY that you waited on hold that long? Why???


You don’t have to wait online when the message says your estimated wait time will be greater than 5 minutes.


Just Follow the prompts…

You press 1 for a customer service call back and 1 again to verify your call back phone number.


Within 3 minutes you will get a phone call from CS.



Easy peasy!!! I’ve done it many times. 🤗🤗🤗


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Honored Contributor
shoekitty
Posts: 14,667
Registered: ‎03-10-2010

Re: Customer Service

‎03-23-2025 09:53 PM

@lynnie61 wrote:

I do price adjustments via email with the social team.  Usually answer within minutes. Then it's in writing too.

 

Qvcsocialteam@qvc.com

@lynnie61   I have used the social team once. They work quick miracles   Great service

“sometimes you have to bite your upper lip and put sunglasses on”….Bob Dylan
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Esteemed Contributor
lynnie61
Posts: 5,117
Registered: ‎04-28-2010

Re: Customer Service

‎03-24-2025 04:11 AM

@shoekitty wrote:
@lynnie61 wrote:

I do price adjustments via email with the social team.  Usually answer within minutes. Then it's in writing too.

 

Qvcsocialteam@qvc.com

@lynnie61   I have used the social team once. They work quick miracles   Great service

@shoekitty   I agree, the best service.  It's never a lot of money, but it can add up.  Always a kind response.  Q's social team is the best.  

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Honored Contributor
CalminHeart
Posts: 13,760
Registered: ‎03-09-2010

Re: Customer Service

‎03-24-2025 09:01 AM


What time of day did you call? I never even consider calling on a weekend or after 6pm. 

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