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Esteemed Contributor
Posts: 7,708
Registered: ‎12-01-2023

@Desertdi wrote:

Well, I don't know about getting a genuine supervisor on the phone. 

 

My former employer dragged me out to the reception desk when someone demanded to talk to the "OWNER".......because I was "older and looked the part"....      (Of course, that was in person, not on the phone.)


Lol 😂

However, I've been pretty fortunate thus far doing this the last ten years.  It never fails that the reps claim they can't offer me a thing, but once I finally get to speak to a supervisor I do get what I'm asking for.  Could be another representative posing as a supervisor just tired of dealing with me after about an hour of haggling.  I'm just glad it works lol.  

Honored Contributor
Posts: 17,595
Registered: ‎03-10-2010

They raised my bill to $187.00 a month ,10 channels, no phone ,1 laptop,1 tv.

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.
Honored Contributor
Posts: 15,069
Registered: ‎03-09-2010

I pay $246+ and it includes a million channels, internet and landline.  All our discounts (pffft) expired.

 

My husband has to have a zillion sports channels.  If there's a channel for frog races, he'd have to have it. 

 

But I like old retro TV channels, so I guess I'm to blame, too. 

 

We don't have any *Premium Channels* like HBO, etc.

 

I know my son (who is a sports nut, too) got away from cable companies and still gets everything they want for so much less.  I need him to sit down with us and figure it out for us....help!

Esteemed Contributor
Posts: 5,625
Registered: ‎10-11-2017

I went thru that with Astound (RCN) 2 years ago. I asked for a lower price when mine went up to $247.00 for landline and mid level cable. They wouldn't, so I cut the cord and returned their equipment.

Respected Contributor
Posts: 2,368
Registered: ‎05-05-2010

Re: Comcast Won't Negotiate

[ Edited ]

@ScrapHappy wrote:

Husband called Comcast.  Tried to lower our cost.  Only thing they said they could offer is drop the amount of channels to 40 and that would cost $20/month not including fees and taxes.  I really thought (and hoped) we ccould get something.


I did not have any luck negotiating with Comcast either.  They said there were no promotions available at the time.  I switched services. 

 

Eventually I switched to You Tube TV and am happy with it.  The only drawback is that I don't have Lifetime.  I can watch Lifetime on their website, but some shows are locked.  I can also watch some Lifetime shows on Hulu, but they seem to be older seasons, not current.

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Honored Contributor
Posts: 44,347
Registered: ‎01-08-2011

We went to the level over basic (never watched their 10 year old movies) and got netflix.  I also get great movies from Amazon prime.

 

I don't want sports channels.

Esteemed Contributor
Posts: 7,171
Registered: ‎01-14-2017

@Desertdi wrote:

Well, I don't know about getting a genuine supervisor on the phone. 

 

My former employer dragged me out to the reception desk when someone demanded to talk to the "OWNER".......because I was "older and looked the part"....      (Of course, that was in person, not on the phone.)


 

If the cat can give me a discount, I'll talk to the cat!

Honored Contributor
Posts: 35,693
Registered: ‎03-09-2010

We pay Comcast 239 a month, that is my latest rate. We have Triple Play, Tv, landline, internet and free Netflix and free Peacock. No HBO or Showtime right now. I am satisfied.  A landline is a must for me.  We have 3 boxes. 

Esteemed Contributor
Posts: 7,171
Registered: ‎01-14-2017

@goldensrbest wrote:

They raised my bill to $187.00 a month ,10 channels, no phone ,1 laptop,1 tv.


 

Wow, @goldensrbest where are you located if you don't mind my asking?  Is this Comcast?

Esteemed Contributor
Posts: 7,171
Registered: ‎01-14-2017

 

@Shelbelle What is triple play?