On 3/5/2014 JamicaJammer said: How badly does your friend need that paycheck?
IMHO, ONLY if she's willing to risk being under the microscope and potentially released from her job, I'd ask for a meeting with the changer and the supervisor. I'd NEVER meet just with the changer.
And at the very start of the meeting, have my pad and pen ready to WRITE DOWN INFO.
That way, they know you're going to make a record of what was decided in that meeting.
If the supervisor refuses to meet with the 2 people, you know right then that the changer has passive/aggressive support of management, and your friend should either let it go or get another job.
You can't get let go from this type of job like that..Unions and all! That isn't even on the radar. Her frustration is dealing with the Clerk. The Database is not sensitive to lowercase/uppercase and only one other person uses it and that is to actually take information out for her report.
Others in the Dept do have access to the Database but only the Clerk, my friend and Supervisor actually can make changes.
You can tell the time and date stamp of the changes..so yes, she knows it is being done and by who.
She said the Supervisor totally understands her frustration and supports her on whatever she wants to do. I think the Supervisor would be very willing to meet with them both or even one. She is a pretty decent person.
Everybody knows when she calls in, she can't hide it.. Either my friend or their supervisor then do the database. According to my friend the Supervisor said she also changes her entries too she noticed. She changed them back to see what would be done and the Clerk would rechange them lol..
The Clerk has many issues and the Supervisor lets it go on her end ..but said she gets it that my friend has had enough and that we all have different levels of acceptance. She has drawn the line in other areas so she understands.
From what I have gathered the Clerk keeps making the changes as that is the way "it always has been done.." meaning that is the way she has always done things. She has some issues with my friend coming into the dept a couple years ago and has the role of back up supervisor/coordinator of the dept.
There is no right/wrong way to enter things in the database. It is a listing of demographic information and only one outside person accesses it for her reports and she is able to gather the information she needs whether it be captial or not.
The Database is not one person's domain per se..it is the Dept. The Clerk does it primarily when she is there but when she is not (which is often and another thread in itself LOL) my friend and supervisor then step in and do it.
I don't think my friend it out to get the Clerk in trouble..as if that was the case there are some major other issues that she could def do..the Supervisor has had issues with the Clerk on other levels and spoke to her. My friend is in the know as like I said she is back up to the Supervisor. My friend said she just wants her work to be left alone as long as it is correct. If she entered say the wrong DOB that would be another story. But to go behind somebody and change the way they enter something because it isn't the way you do it or want it..Well that wouldn't set right with me either.
I think she is going to say something to her give her a chance to explain why she keeps changing her work when it is not wrong....I will let you know the outcome when I know lol!!
Thanks for the responses.
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