Community Chat

[SeaMaiden]

Love Chewy CS. They are the best!❤️

[Irish1210]

@goldensrbest    I know that pain and my heart aches for you!  I'm sure your "Spirit" was loved beyond words and had a wonderful life with you~

May time heal your loss : ( 

[Deree]

So sorry @goldensrbest.  I know how hard it is.

I think Chewy is the best company I have ever dealt with in my life.  Their customer service is excellent.  Their service is prompt. They send my dog a birthday card every year (even though it's the wrong birthday).

[Desert Lily]

@goldensrbest  My heart goes out to you. I lost my fur baby Emmy on July 25th after 17.5 years with her. I still expect to see her standing there waiting for me to finish in the kitchen so she can follow me to the next room. I miss her "singing" when she was excited to see me, and I miss seeing how much she enjoyed my playing with her. She was my sweet companion for almost 2 decades, and I still shed tears missing her. They are really furry family members. I wish you comfort and healing.

[Boomernichols]

@goldensrbest I am so sorry about the loss of your baby.  I am glad that Chewy responded in kind , they are a stand up company for doing so.  Toby Snow and I will continue to lift you up in prayer for comfort.  I know that you were an exceptional dog mom to Spirit and all the posters felt your loss.

[Jackyl]

Chewy is just the best.  The guy who started that company must be a genius.  Everybody I know who has pets orders from them.

[Another new name Sue]

It's an amazing company.  Such personal service, and you know they have thousands of customers.  They must employ enough people to be offer such good customer service.

A Chewy box came with something smelling good in it, and my terrier ripped the box open.  I got a picture of him doing his work and sent it to them.  I got two emails back, they really got a kick out of the picture.

Sorry about losing your dog.  I know how much that hurts, leaves a hole in your heart.

[katiemichelle]

So very sorry for the loss of your beloved Spirit.

I have used Chewy.com for years.  Excellent customer service.

I have heard of others receiving flowers after having lost their pets.

[January121]

I am so sorry for your loss 😢😪

[chickenbutt]

I'm so sorry for your loss. 

That was really wonderful, and above and beyond of them to do for you.   I've never shopped there but that's a huge bonus point for how I feel about them.