Community Chat

[SuesCat]

My dear Aunt/Godmother is a Memory Care resident in an assisted living facility out of State.  I always send the staff a holiday box of Cheryl's in appreciation.  They are so hard-working and caring.

I like that the cookies are substantial enough for a quick tea, coffee, or soda break whenever these staff members have the chance for one...  And that the cookies are individually wrapped so you can grab one and tuck it in your apron or pocket for later.

'Slipped my mind this year so i didn't place my order until this past Friday (12/15).  'Still in process today (12/18).  Fingers crossed that they'll receive them by the New Year!

Good Luck to All Who Ordered & Blessings in the New Year!

~ sue

[Stray]

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@mardy wrote:

 I have been waiting for delivery since 12/11.  I checked and double checked tracking number but of course was only showed billing info received. I finally tracked UPS number that took me to USPS number and they are awaiting the package. SO my cookies have not actually been shipped at all. And here it is a week before Christmas. Called CS for a full refund. So buyer beware...cookies might be good IF you receive them. Good luck

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@mardy- same thing for me.  I ordered two boxes and one came.  I asked customer service what gives and was told they were lost.  I kinda feel they didn't have enough inventory.  I had no tracking info either 

[smb3]

I received an order of Cheryl's cookies as a gift from a neighbor.  If I were ordering, I would only get the buttercream iced cookies, they were the best ones in the package.  The chocolate chip weren't too good, I've had better homemade ones, and there was several packaged cookies which I wouldn't choose.  The little candy pretzel bites were very good.

[Chatyone 2]

I placed two orders for Cheryls cookies.. and got both on time.. then yesterday I received another shipment of them.. I didnt order them so I contacted Customer service and they said keep them .. I got an email from them today saying that I would not be charged since these were a replacement for an order I did not get.. I dont know what happened but I never called and said I needed a replacement.. I have Cheryls cookies all over the place right now.. they must have gotten a report that someone didnt get theres and somehow got my account mixed up with whoever.. but anyway .. I have alot of cookes 

[sunshine45]

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@Chatyone 2 wrote:

I placed two orders for Cheryls cookies.. and got both on time.. then yesterday I received another shipment of them.. I didnt order them so I contacted Customer service and they said keep them .. I got an email from them today saying that I would not be charged since these were a replacement for an order I did not get.. I dont know what happened but I never called and said I needed a replacement.. I have Cheryls cookies all over the place right now.. they must have gotten a report that someone didnt get theres and somehow got my account mixed up with whoever.. but anyway .. I have alot of cookes 

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@Chatyone 2

put them in the freezer so you can enjoy them well past the christmas holidays.

[RedTop]

I had cookies delivered to my nephew; ordered them on Sunday, and they were delivered to him on Saturday.    

[Cakers3]

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@Chatyone 2 wrote:

I placed two orders for Cheryls cookies.. and got both on time.. then yesterday I received another shipment of them.. I didnt order them so I contacted Customer service and they said keep them .. I got an email from them today saying that I would not be charged since these were a replacement for an order I did not get.. I dont know what happened but I never called and said I needed a replacement.. I have Cheryls cookies all over the place right now.. they must have gotten a report that someone didnt get theres and somehow got my account mixed up with whoever.. but anyway .. I have alot of cookes 

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@Chatyone 2  Maybe they belong to the OP.  LOL