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Esteemed Contributor
Posts: 6,847
Registered: ‎01-04-2014

I think first you need to find out how much and what type of usage will he need.

 

Does he want a simple large button phone? Does he want a smart phone? Will it be used primarily just for the phone? Will it be used for internet? Texting? Photos? And how much for the phone and monthly service does he want to spend? Would he be comfortable loading a payment card or want auto-payments?

 

I think if he wants just the basics then Consumer Cellular may be they way to go since they offer a variety of options geared to senior.

 

 

Honored Contributor
Posts: 21,903
Registered: ‎07-26-2014

@Biftu  Consumer Cellular CS are USofA based!

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Super Contributor
Posts: 286
Registered: ‎10-24-2010

I am 72 and have been using consumer cellular for years.  Mine is a flip phone.  Purchased at Target (it comes with a small manual booklet for easy instructions...for taking pictures as an example).   I also purchased the charger as well.  You can choose whether you want text msgs as well.  I can't tell you what the monthly charges are only because new customers may get a cheaper rate than what I do.  

Esteemed Contributor
Posts: 6,593
Registered: ‎02-05-2011

@Etoile308 wrote:

I think first you need to find out how much and what type of usage will he need.

 

Does he want a simple large button phone? Does he want a smart phone? Will it be used primarily just for the phone? Will it be used for internet? Texting? Photos? And how much for the phone and monthly service does he want to spend? Would he be comfortable loading a payment card or want auto-payments?

 

I think if he wants just the basics then Consumer Cellular may be they way to go since they offer a variety of options geared to senior.

 

 


@Etoile308   Yes, those questions matter.  He was given a new model iPhone (not sure which, but I think it is the latest model) to replace a old phone he had.  He was with Boost and some billing thing got messed up even though he had automatic payments set up so he wants to change providers since they cut off his service without notice.  I'm not sure whose fault this actually was.  He will use the internet and email but I think that's it.  I don't think he would be good with loading a payment card.  While there is no need for an expensive plan, money is not an object.  Thanks, I think Consumer Cellular may be his best option. 

Esteemed Contributor
Posts: 6,847
Registered: ‎01-04-2014

@Biftu, Just a word about Boost. My sister uses them. She was getting texts and emails a couple of months ago about needing to convert to a new website or some type of update. Not certain of details, just that she needed to change something. I only know this because she wondered if it was some type of scam. That may have something to do with your friends case.

Honored Contributor
Posts: 19,772
Registered: ‎03-13-2010

Cosumer Cellular!  They're great.  They are always so nice when you talk to them and they explain things so well.  They have different plans to meet your needs.  

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Valued Contributor
Posts: 522
Registered: ‎01-27-2015

Anyone  but tracfone ! Could you imagine if she ever had to call customer service with a problem !

Honored Contributor
Posts: 37,571
Registered: ‎03-20-2010

I've had Tracfone for years, but you have to be able to use and maneuver around the website if you need help 

or need to ask a question because contacting their customer service by phone results in a horrible experience 

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Esteemed Contributor
Posts: 7,462
Registered: ‎03-13-2010

I've had Straight Talk for 15 years. $35 month unlimited.

Honored Contributor
Posts: 32,639
Registered: ‎05-10-2010

Consumer Cellular