Community Chat

[Biftu]

do you decide it isn't worth returning an item?  For example, if you paid $40 for something and decide to return it, the cost to return it would be $6.95 plus the original $3.50 shipping charge.  At what price point do you decide just to keep the item?

[Foxxee]

For me, it's important to return everything, mostly it is something that is sized wrong, poor quality, and/or defective.  

If I don't then I'm not letting the retailer know I am unhappy with the purchase and why.  

Also, even if it's only a $7 refund, it's money here, money there.  It all adds up.  

[Goodie2shoes]

If it doesn't  fit me the way I think it should I send it back  No debate. I've only ever sent 1 item back because it had a spot on the front of the top and loose threads. 

[shoesnbags]

---

@Biftu wrote:

do you decide it isn't worth returning an item?  For example, if you paid $40 for something and decide to return it, the cost to return it would be $6.95 plus the original $3.50 shipping charge.  At what price point do you decide just to keep the item?

---

@Biftu 

Well $40 minus the $10.45 still leaves $29.55.  So let's say I subtract another $9.55 for gas and general aggravation, that's still $20 left.  If you were walking down the street and saw a 20 lying on the sidewalk, would you bother to stop and pick it up?  I would, so I guess that's why I would go to the trouble of returning the $40 item.  But that's me.

[september]

I will return anything that is off in sizing  or quality from what I expected.  

if I am just not wowed by the look,  I'll usually keep it, wear it once or twice, then donate it if I decide it isn't right for me.  

[gizmogal]

I have no return threshold. If it's unwanted or not useful,after it arrives, it goes back. 

You can't count the $3.50 original shipping costs also as a "cost" to return it. It's $3.50  to get it to you.  If you decide to return it, it's $6.95.  Otherwise, your logic promotes the sunk cost theory: to keep it because you already invested $3.50. 

If it was worth $3.50 enough to have it sent to me, unless I'm pleased enough, it's worth $6.95 to be rid of it. Otherwise I'm keeping something that cost X dollars, plus shipping, just to save $6.95.  So keeping something I don't like or doesn't fit costs me more than the return fee. It costs me the entire price of the item with no benefit to me. 

If I resent the cost to return it, I surely resent paying for it and giving it away or never using it. A trip to use a prepaid label and drop it in a bin in the post office, is worth saving the cost of the item. It's my money and I want it back. 

[GingerHead]

I just had this issue. I ordered a hat that cost $25 with shipping the total was @ $30.50 and to ship it back cost $6. So to just try it and return it was about half the cost of the hat. 

I knew I wasn't going to wear it, it looked terrible on me (brim so wide, it looked like a sombrero,haha). So I figured that it was better to send back and get back my @$14.00 than to have an ugly hat taking up valuable space and every dollar adds up.

[We rescue cats]

I have returned more things in the past year than I have ever thought I would return. Items that did not fit, were poor quality or did not operate properly. There has not been a price point until now, but now it is no matter what, it I'm not satisfied it is going back. But then again, I'm being less likely to order than I used to be.

[Puppy Lips]

I return everything I am not thrilled with. But I almost always return more than one thing in the same package to cut down on the cost. I will wait for more things to show up to see if I like them, or add something I was iffy on to something I know I don’t want.

[GenXmuse]

Probably $20 or less