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New Contributor
Posts: 2
Registered: ‎02-22-2025

App Not Working. Cannot view orders

My app has not been working for days. I cannot view my orders. I have signed in and out multiple times. I keep getting this message

We're sorry, but QVC.com is currently unavailable.

To continue purchasing products, please use Automated Ordering by calling 1-800-345-1212.

For all other inquiries, call 1-888-345-5788.

TDD (Telecommunications Device for the Deaf): 1-800-544-3316

Respected Contributor
Posts: 3,450
Registered: ‎05-21-2010

Re: App Not Working. Cannot view orders

I am not using the App. I use a MacBook Air. I can see my order history and I have been able to see it since Sunday. Maybe try a computer.

Honored Contributor
Posts: 12,839
Registered: ‎03-09-2010

Re: App Not Working. Cannot view orders

 

I use very few apps. Go to the website.

Honored Contributor
Posts: 24,252
Registered: ‎03-16-2010

Re: App Not Working. Cannot view orders

The website has been wonky to totally unavailable for the past several days, so maybe now it's the app's turn to get an "update".

Esteemed Contributor
Posts: 5,316
Registered: ‎02-06-2022

Re: App Not Working. Cannot view orders



Go to MY ACCOUNT then click on ORDER STATUS



Works when I can’t open ORDER STATUS 🤗



Honored Contributor
Posts: 8,494
Registered: ‎03-16-2010

Re: App Not Working. Cannot view orders


@RescueLover wrote:


Go to MY ACCOUNT then click on ORDER STATUS



Works when I can’t open ORDER STATUS 🤗




hi @RescueLover   That is what I do and it works for me too .   This website has been wonky since Sunday sure hope they get all the issues so,ved soon .   

I replied to you last week regarding Mackenzie Childs on Among friends,  not sure if you ever saw it .  😸

Esteemed Contributor
Posts: 5,316
Registered: ‎02-06-2022

Re: App Not Working. Cannot view orders



Hello 🦋 @Kitty Galore


I didn’t see it, but will look right NOW!! 😎


Honored Contributor
Posts: 76,227
Registered: ‎03-10-2010

Re: App Not Working. Cannot view orders

@JoePepi.  Don't use the app; go directly to qvc.com.  At one point yesterday, I had to change browsers to access QVC.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 32,516
Registered: ‎05-10-2010

Re: App Not Working. Cannot view orders

Did you remove the app from your phone and then go to the app store and put it back on?  That often works.  I have had not problems with the app. 

Honored Contributor
Posts: 15,555
Registered: ‎03-09-2010

Re: App Not Working. Cannot view orders

On my computer I can't see my orders using Brave but I can see them using Safari or Chrome.

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