Anyone Else Have Problems Using UPS My Choice? - Page 4

Lovestheshores · ‎07-09-2012

@shoesnbags wrote:
@Jeanne from VA wrote:
@Marsha2003 wrote:
I'm confused by the original poster's comment because I pay $20 per year for UPS My Choice which keeps my packages from being transferred to the postal service. Instead, it is delivered directly by UPS if UPS was the original shipment method. This way usually saves at least one and sometimes more days in transit and cuts down on the chance of the package being lost in the transfer. My UPS driver would never deliver a damaged package.
@Marsha2003 UPS My Choice has two levels of "membership", Basic (free), and Premium (paid), according to information on line. Is it correct that I can pay for a membership (UPS My Choice) for $20 per year and avoid the UPS handoff to USPS? The transfer seems to be the holdup. Thank you for your information.
@Jeanne from VA
I have the $20 UPS Premium My Choice also. Almost everything stays with UPS. Occasionally I get a notice from UPS that the shipper used some shipping method that requires the handover to USPS. I don't remember what it's called, but it must be a really really cheap shipping method. That almost never happens so I consider the $20 annual fee worthwhile since we do a lot of online ordering.

I have UPS Premium My Choice as well. From my experience, the one service that can't and isn't upgaded is UPS Mail Innovations.

songbird · ‎03-21-2010

@Jeanne from VA wrote:
@Marsha2003 wrote:
I'm confused by the original poster's comment because I pay $20 per year for UPS My Choice which keeps my packages from being transferred to the postal service. Instead, it is delivered directly by UPS if UPS was the original shipment method. This way usually saves at least one and sometimes more days in transit and cuts down on the chance of the package being lost in the transfer. My UPS driver would never deliver a damaged package.
@Marsha2003 UPS My Choice has two levels of "membership", Basic (free), and Premium (paid), according to information on line. Is it correct that I can pay for a membership (UPS My Choice) for $20 per year and avoid the UPS handoff to USPS? The transfer seems to be the holdup. Thank you for your information.

The hold up is on the Postal Service. They must have Full trucks.

Lorelai77 · ‎08-07-2010

Yes I'm having the same problem with an order I placed on 10/2. The UPS tracking keeps saying delayed or exception. At one point it said it was delivered on the 10th, no it was not. Then the following day it was back to delayed etc. ever since. When you try to make a claim on the UPS site it won't let you. I never knew about this shipping method. What recourse does the customer have?