Re: Anyone Else Have Problems Using UPS My Choice?

Sooner · ‎03-10-2010

Nothing about UPS is good to me. Besides that now most packages are listed with something other than the retailer's name. So you have to chase down the shipping number to find out what is coming when.

Plus UPS says they deliver stuff when they don't, and are delighted to deliver damaged and dripping packages in between other packages as well. Unaccountable Parcel System--that's what it stands for

Jeanne from VA · ‎04-17-2010

@Sooner I agree that the package delivery process is aggravating! Here is the latest message in tracking for my "taking the scenic route" dress I ordered:

"Mail Innovations is not a day definite service. Please select View Details to view the Shipment Progress for transit details".

The package is still sitting in NC/no progress.

geezerette · ‎03-16-2010

@Jeanne from VA wrote:
@Sooner I agree that the package delivery process is aggravating! Here is the latest message in tracking for my "taking the scenic route" dress I ordered:
"Mail Innovations is not a day definite service. Please select View Details to view the Shipment Progress for transit details".
The package is still sitting in NC/no progress.

Oh, Mail Innovations can sit with no tracking for days, or longer. And then suddenly out of nowhere be delivered.

I don't have any problem with UPS SurePost.

eadu4 · ‎06-14-2011

@Jeanne from VA Yeah, I mean it's not fool proof and sometimes you just look at the little arrow and it sits there for days at one location (had that happen to me more than once) but at least you didn't have to remember the order/tracking number to find that out lol. Small blessings. Let's face it, shipping is not a guaranteed smooth thing. Should be, but it sometimes is not. And unfortunately once it leaves the suppliers warehouse and they hand it off to a delivery service there isn't much they can do it's now on the delivery service. Many people want to blame the supplier but, once it's out their door, it's hard for them to track it as well. They should track it, and should be able to assist you but sadly sometimes they don't. Yup shipping can be a hot mess sometimes. More reasons to appreciate the stuff that does come on time and it's the correct stuff

Desert Lily · ‎06-24-2011

I do mostly the same as @eadu4 & @Jeanne from VA

1. I click on the order OR on the email with the order.

2. I "copy" the UPS tracking number and "paste" it into the UPS TRACKING site.

*After it's "shipped" it may take 1-2 days to actually leave the warehouse & show up in UPS Tracking info

3. If I think it's going to get transferred to USPS, I click on Details on the UPS TRACKING site. *This is where I find the USPS Tracking number.

4. I use the USPS tracking number that I got from the UPS Tracking - Details tab - and enter it into the USPS TRACKING site. I then get info from USPS

*To get USPS tracking info, the package has to be handed off by UPS to USPS.

5. Following those steps, I get tracking info from UPS & USPS. Sometimes I get an "Exception" from UPS, & most of the time it tells me that UPS will deliver the package(s) and not USPS. - this normally happens if the package is too large or if there is more than 1 package.

SandySparkles · ‎06-13-2010

I have not had any problems using it YET.🤞😊

ETA: I did not realize my original post dated 10/18 was blank.😐

~~~All we need is LOVE💖

Spacrazy · ‎12-14-2018

For reasons y'all have already posted (and so many more) I order so very little from QVC these days ~ problems solved!

bikerbabe · ‎03-09-2010

FedEx also sometimes transfers to USPS with similar delays.

Actually, I don’t think the problem is with UPS or FedEx. I think the problem is the well-known changes happening within USPS. There is talk about closing more sorting locations causing mail to get routed long distances just to go to the town next door.

kze · ‎03-09-2010

@Marp wrote:
@Jeanne from VA, "UPS My Choice" is not a shipping method/option. My Choice is a separate program from the actual shipping.

I am finding that more and more entities are using UPS as the original carrier then transferred to USPS for actual delivery. The majority of my recent Amazon shipments have been handled that way, UPS to USPS.

It appears that this latest method is nothing more than a replacement for "surepost" shipping. It does make one of the My Choice benefits moot as I have not found a way to prevent the transfer to USPS.

@Marp

When I see that they've used whatever they call "surepost" now, I use My Choice the same way I used to. I click on "upgrade" and get the same option to pay to have the item stay with UPS. Some times I've lucked out and wasn't charged because they had already decided, for whatever reason, to not transfer it to USPS.