Amazon sucks! - Page 8

NYC Susan · ‎03-13-2010

I don't have Prime, and I still think Amazon is the best thing around. Their CS is the best I've ever dealt with.

A few months ago I received a DVD that was defective. I called, got thru to a friendly rep without having to wait at all. She told me to toss it and she would send out another asap. This was on a weekend, and I had it two days later. Years ago when I had a new Kindle, another wonderful CS rep spent a crazy amount of time on the phone with me, answering my questions, etc. With a smile, no attitude, just extremely helpful.

I've ordered things from all over the world, and they all arrive within the expected delivery dates. Usually sooner. I've received things so quickly that I didn't understand how it was even possible! And I've received things on Sundays, too.

So I agree with those who love Amazon. Every company in the world should pay attention. This is the way to provide excellent customer service!

4nichola · ‎08-31-2016

NO NO Q-V-C SUCKS, CANT POST ANYTHING THEY DONT WANT YOU TO,!!!!!!

Bjjo · ‎03-10-2010

I've used Amazon Prime since 2005. I've never had a problem and I order thousands of dollars of merchandise per year. Love Amazon😃

sidsmom · ‎11-25-2011

SharkE · ‎08-19-2010

poof

Say Nay · ‎03-12-2010

lol

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september · ‎03-09-2010

I've been an Amazon Prime member for many years. I place at least 2 orders/week. Last Thursday, I placed an order that had 4 items in it. One arrived on Saturday (on schedule). The others got delayed by a day, and I was supposed to get them Sunday. I didn't, and I needed these things on Monday morning, so I called CS and told them I wanted to cancel those things ( I'd go out and buy them locally). They issued me an immediate refund and said they'd intercept the delivery and have it sent back to them.

Monday afternoon...I got the other 3 items. I called CS to ask how to return them and they told me to keep them. Not a huge amount of money that they lost ($30), but can you imagine any other retailer doing this? I can't

SXMGirl · ‎07-07-2010

I have always had very good luck with Amazon and have never had a shipping problem. As a Prime Member, I usually get free shipping. Several weeks ago, I was expecting a book and had an arrival date on a Sunday. When it did not show up at my door, I went to my account and there was a message that the book was in my mailbox. This was quite a pleasant surprise to me since I never expected a message telling me where my book was.

The next time that I hear salt and ice together, it better be in a margarita!