Community Chat

[Cakers3]

I also have records online but our PCP still calls us after hours (or one of his PAs) to let us know how things turned out.  Our results are not posted overnight so a call about such things as a mammogram or a PSA for DH is appreciated.

It's another new world, isn't it.

[ROMARY]

Since my Internet and Email isn't very reliable (out for hours, and email previously out for several days), I have everything mailed to me.   I just can't rely on anything unless it's on paper.  Oh, well.  I'm happy that way.

[Moonchilde]

My doctors in LA sent me everything online, including NV (Normal Values) and their notes. Usually got them in about 3 days.

Current practice they send me what they feel like sending, and I can't contact them online :-(

[GCR18]

All my drs work for the same hospital.  The hospital got the patient portal about three years.  I love it.  When I had cancer two years ago, I had weekly blood tests and regular appt with three Drs.  I could review the tests at home and write a list of questions to bring to Drs appt.  If I didn't have that info, I likely wouldn't have had many questions and understood things like I did.  I could also watch billing.  I saw bills not paid, followed up with the insurance company and had everything straightened out.

[Lipstickdiva]

I cannot access all of my medical records but all of my labs and test results, including mammogram results, are always released to My Chart once they are reviewed by my doctor.

If there is a problem, my doctor contacts me first and then releases the results, so I'm not seeing something bad before she's had a chance to speak to me.

[Imaoldhippie]

@Plaid Pants2   and just what would they do with that info?

[Plaid Pants2]

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@Imaoldhippie wrote:

@Plaid Pants2   and just what would they do with that info?

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Identity theft, for one thing.

[excpa]

My last doctor had patient portal.  That's when I discovered just how sloppy his work was and one of the reasons I stopped seeing him.   The history section was filled with incorrect information, the blood work was not up-to-date and he even had my marital status as "unknown".  And he had me fill out a 6 page questionaire before each visit.

[tansy]

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@Plaid Pants2 wrote:

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@Imaoldhippie wrote:

@Plaid Pants2   and just what would they do with that info?

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Identity theft, for one thing.

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Same thing can happen with chart notes or whatever.  There was a case maybe 15 years ago where patient charts were just thrown into a dumpster.  

[Teddie]

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@excpa wrote:

My last doctor had patient portal.  That's when I discovered just how sloppy his work was and one of the reasons I stopped seeing him.   The history section was filled with incorrect information, the blood work was not up-to-date and he even had my marital status as "unknown".  And he had me fill out a 6 page questionaire before each visit.

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That sounds like my situation. The portal has so much incorrect information, it's not even funny. It's as if someone went in there and just filled out random info. There are vitamins listed with amounts that I'm supposedly taking that are quite incorrect. It says I had a flu shot when I've never had one. Just a few examples. I mentioned it to the nurse last time I was in and she brushed it off and said "That's okay."

Im going to have to contact the office because I haven't received the last lab tests, and I told them before that I like copies of those because I look at them and compare. I want to know what they say. 

And like you, @excpa, I have to fill out the paperwork so many times -- as if I'm a new patient all over again. It's not a pleasant experience for me dealing with this.