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07-11-2024 12:04 AM
I've avoided them because I really had no need for them.
A few days ago while grocery shopping I noticed grapes on sale. We like grapes, so I put them into my cart.
When I checked out, the sale price didn't come up. I've been a "loyal customer" forever, and I had put in my number.
I asked the customer service representative on duty why I couldn't get the sale price. It turns out I have to have the "app" to get this particular coupon. So these coupons are different from the ones in the flyers.
I wasn't happy, but she said she would help me download the app. Apparently the store doesn't think I exist as a customer. I checked out and my number went through just fine. She went ahead and discounted the grapes for me, which I appreciated. She said she was sorry she couldn't help and advised me to download the app later, explaining everyone is using apps now.
I tried to do that and this time it said my email was invalid. Really? So I called the main number. The agent I talked to started to walk me through it, then told me it had already been set up. ??? But I couldn't use it. He went through steps and finally got it working!
So I decided to download the app for my other favorite store. Guess what? They don't have one! LOL! ![]()
07-11-2024 12:26 AM
I've had that happen also, its annoying!
07-11-2024 12:29 AM
Hi @beach-mom ![]()
YIKES!! HORRIBLE! ![]()
Im not an APP type of person.
In fact, Im a minimal Cell Phone type of person.
I guess these Only APP/Cell Phone type things are the inevitable way of the future.
I needed a tow twice recently, & they wanted me to use their APP & text to deal with them for tow. And supposedly my Cell will tell them exactly where Im located. Oh really??
I had the darnest time trying to get a Real Person to talk to & get the tow, the old fashioned way. Not sure how long I'll be able to get a real person next time, esp in light of what you were put thru with those Grocery APPs for exclusive sales!
Thanks for this warning. Maybe the upcoming inevitable APP shock will abate somewhat.
07-11-2024 12:38 AM
I don't care for cell phone apps. I find them a bit time consuming and not at all necessary.
Plus, they take up memory on my cellphone. Which means if I have a lot of apps, I would possibly have to buy a cellphone with more memory!!!
Just not necessary. I'm not using apps anymore if I can help it. Not in my best interest.
07-11-2024 12:39 AM - edited 07-11-2024 12:43 AM
I pretty much use apps for everything.
07-11-2024 01:52 AM
@bikerbabe wrote:I pretty much use apps for everything.
I do too. They're going to continue to grow in popularity. The use of apps allows a company to do more 1:1 marketing and learn more about which demographic buys what and when.
The company I work for has an app that our customers love because they earn points toward free beverages and food. They also get personalized offers based on what they usually buy.
07-11-2024 03:44 AM
If I hear one more person say --- get the app, I'm going to scream. If there's an app that I want, I'll get it, but I don't want to feel forced to load an app just to obtain a coupon, discount, membership, etc. It's just one more example of information gathering, with often minimal reward. Enough, already.
07-11-2024 04:18 AM
I hate those things! Ugh!
07-11-2024 04:22 AM
@BlueFinch wrote:If I hear one more person say --- get the app, I'm going to scream. If there's an app that I want, I'll get it, but I don't want to feel forced to load an app just to obtain a coupon, discount, membership, etc. It's just one more example of information gathering, with often minimal reward. Enough, already.
Im sure previous generations of people felt the same about clipping coupons before when there was no such thing as a coupon.But when they came about, they had to present a coupon in order to get the savings. If you didnt have the coupon, you did not get the savings. Its the same thing.
Get mad or dont. Get the discount or...choose not to.
07-11-2024 05:52 AM
@beach-mom it is the way of the world now. It is the same with texting v. email. I try to stay up to date in my use of technology. If you don't, you will miss savings, etc. it is a choice.
The texting thing is real. I work on several committees. We need to communicate with our municipal councillor on a regular basis. She only responds to texts as a rule. If you email her, she might get back to you and she might not.
I have a friend who lost her husband a year ago. She seldom used apps or a cellphone. Her cellphone was old school. She ended up having to get a smartphone to deal with all the institutions (banks, for example) to deal with changing accounts to her name and all the other administrative tasks associated with the estate.
You can opt not to use the latest technology but it will make things harder for you.
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