Community Chat

[chickenbutt]

I don't know why this suddenly started, but I like them!   I keep them in one of my 'temp' folders for a while.

Emails that I don't want I just delete.  

[x Hedge]

Very intriguing! I check my account, my Auto Deliveries, review my wish list etc regularly.
I wonder if these summaries are being sent to people who don't check their account at frequent intervals (possible?)
Also, I've checked off 'No' to emails of upcoming sales and such.
I don't use a QCard or pay by check.
Is this maybe a 'reminder'(?) to some who've had late payments on easy pay?

[chickenbutt]

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Hedge wrote:
Very intriguing! I check my account, my Auto Deliveries, review my wish list etc regularly.
I wonder if these summaries are being sent to people who don't check their account at frequent intervals (possible?)
Also, I've checked off 'No' to emails of upcoming sales and such.
I don't use a QCard or pay by check.
Is this maybe a 'reminder'(?) to some who've had late payments on easy pay?

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(bolded by me)  No, it's just a 'Monthly Summary' of activity on your Q account.   

It tells how many purchases you made for the month, what ezpays you have coming up and where you are on that (in terms of e.g. - 2 ez payments left on xyz), and what auto-deliveries you have coming up in the next months, and the dates for them to process.

I've never been late with a payment, so I can verify that it's not about any kind of notice like that.

I really find them valuable and will probably keep each one for 2-3 weeks before deleting it (cuz I forget a lot and like seeing what ADs I have coming up).      

That's also how I found out that I've been a customer since 1998.   Didn't know that.

[geezerette]

I've been getting them for a while now too.  At first, I thought they were pretty useless.  But when I thought about all the account hacking going on and the fact that when I am not actively purchasing items I seldom check my account, I thought they were pretty useful.

So I not only don't mind getting the Account Summaries monthly, I like it.

[Beth-QVC]

Hi Everyone:

• This is a valid account summary email and is offered as a service to our customers to proactively share elements that can help them with their shopping with QVC - their Auto-Delivery, Expiring Credit Cards, Account Credits, etc. 
• Being sent monthly on the first Wed.-Thurs of the month. 
• The purpose of this email is to provide account information to our customers, for questions they are already asking. 
• We hope you choose self-service options on QVC.com and also choose to engage with our website content. 

Customers are not able to opt out of this specific email without opting out of all Order Status & Customer Care messages. Please understand that at this time, you will no longer receive order and shipment confirmation emails when you unsubscribe from this account summary email.

Hope this helps!

Beth QVC