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Respected Contributor
MW in Iowa
Posts: 2,674
Registered: ‎03-10-2010

Wen customer service

‎08-11-2019 02:10 PM

I ordered some things when he had his birthday sale in July and the new Bella Spirit repenishing mist came without a sprayer , i called his salon and the women was very curteous and nice and said she would mail me one out the next day , 3 days later it arrived , not bad from California. Just nice to know there is still professional and reliable people around. By the way the Bella spirit is 8 oz. or i would just tranfered one my other sprayers to this one. I hope he changes the others to this size , a lot easier to hold on to because it is narrower and taller.

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Honored Contributor
KingstonsMom
Posts: 19,658
Registered: ‎03-09-2010

Re: Wen customer service

‎08-11-2019 02:14 PM

@MW in Iowa 

 

Isn't it so nice when you get excellent CS and fast resolution?

 

Glad to hear that they made it right and so quickly too!

You never know how strong you are until being strong is the only choice you have.
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Respected Contributor
MW in Iowa
Posts: 2,674
Registered: ‎03-10-2010

Re: Wen customer service

‎08-11-2019 02:59 PM

I wasn't even call them because i could have tranfered this to another older empty replenishing mist but i really like the sprayer they sent me , but for some reason it was way longer than the bottle so i had to cut if off , for some odd reason this sprays better than any iive had in any of them. Sounds stupid, but i use it daily so i am very pleased.

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