On 6/26/2014 DogLvr said: 1. The ingredients are different with GR Wen products because of the GR international presence and requirements. GR is sold internationally. Sephora does sell the GR version and has a very limited Wen product line. Not all Sephora stores sell Wen.
And Chaz has the ultimate approval of Wen ingredients, processes and product line.
2. QVC and Chaz Dean Studio products are identical products. GR ingredients are different. Chaz uses his version of Wen....which is the QVC version, too!
It doesn't make a difference to me, but how do you know this?
3. I should clarify that QVC is the same version as the Chaz Dean Studio except for the price. QVC sells the product at lower prices and QVC has featured prices, OTOs and TSVs....prices that are hard to beat.....and some are pretty spectacular.
QVC does not offer lower prices over GR; not even in the OTOs or TSVs.
4. The GR labels are different than QVC and Chaz Dean Studio.
The GR labels are smaller. You can see what's in your bottle. The QVC labels wrap the bottle.
5. Gunthy Ranker does not have all the seasonals nor does it have BGT. It doesn't have all the newer products and the SC is in a tube not a plastic container with pump. GR doesn't have the body lotion, no Body Cleansing Conditioner and no Canine Version of Wen.
GR has all of the seasonals and cores formulas except for BGT. They sell ReMoist, but they sell some items that QVC doesn't offer.
6. QVC has better customer service. Call the Chaz Dean studio and ask them if more people complain about issues with GR or QVC.
I know first hand that GR has awesome customer service.
7. QVC doesn't require you to enter into a contract. You can buy once and not again. Nothing will be shipped to you unless you set that up yourself. You can go online and cancel. You can even reinstate items that you cancelled. You can return your product with no issue within 30 days. Seems as if this would be a big issue with GR.
You do the exact same thing to stop the GR auto deliveries. It's a simple phone call.
8. GR customer service doesn't know about Wen. I called twice because my girlfriend almost purchased from them. I was told to use SAM the first time. The second time, I was told to use Lavender. I have dry, wavy, curly hair that screams Fig. SAM is very drying for me. I am not interested in Lavender because my hair has more body than it needs. My issue is controlling my hair. When I asked for Fig, I was told that Fig was not an option. If I purchased a scent that was not best for my hair, I would have a very good reason to say, Wen is not a good product for me.
You aren't a GR member, so they gave you the general information that everyone gets; including the information that QVC would give you. It's a script. To members, their information is on target.
They are also very liberal with the samples. When did you get a sample from QVC?
You know as well as I do that Wen is trial and error.
With these difference (and there are more) why would you not purchase from QVC? I want the product that Chaz uses on his hair and not some product produced for international distribution. I don't want a company requiring me to join some club whereby they can send me a limited product variety on their timetable and when I want to stop it, there is a very high probability that I will have difficulty.
Again, your information is wrong. First, are you forgetting that QVC has AD and EP? Second, while GR requires members to have AD and EP, the member sets the delivery schedule as well as the number of items. Again, cancelling is just a matter of picking up a phone.
I do not work for QVC nor do I gain anything from these comments.
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