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Regular Contributor
Posts: 242
Registered: ‎07-02-2010

Re: Wen Class Action settlement

This whole situation baffles me, how can they still be selling it if it caused such damage, and how does a check for 25 dollars help anyone.  I have a ton left but only use it as a conditioner on my ends, I never had an issue with it but won't chance it, who would knowing this has created some severe reactions.  Just don't understand how it's still being sold, is there a disclaimer on the bottle saying use at your own risk, because won't this just happen again.

 

Respected Contributor
Posts: 2,910
Registered: ‎05-08-2017

Re: Wen Class Action settlement


wrote:

This whole situation baffles me, how can they still be selling it if it caused such damage, and how does a check for 25 dollars help anyone.  I have a ton left but only use it as a conditioner on my ends, I never had an issue with it but won't chance it, who would knowing this has created some severe reactions.  Just don't understand how it's still being sold, is there a disclaimer on the bottle saying use at your own risk, because won't this just happen again.

 


 

It's quite simple really. If you try a product and you are allergic to it, stop using it. This applies to anything. Not just WEN. You should probably already know this, but every product on the planet is "use at your own risk". I cannot use a certain mascara in a pink and green tube because it makes my eyes swell. Do I continue to use it and whine about the manufacturer?  Of course not.

 

It's been explained at least a dozen times, but here you go again. The $25 settlement amount is for people who didn't prove any damages. 

Respected Contributor
Posts: 2,124
Registered: ‎07-05-2012

Re: Wen Class Action settlement


wrote:

This whole situation baffles me, how can they still be selling it if it caused such damage, and how does a check for 25 dollars help anyone.  I have a ton left but only use it as a conditioner on my ends, I never had an issue with it but won't chance it, who would knowing this has created some severe reactions.  Just don't understand how it's still being sold, is there a disclaimer on the bottle saying use at your own risk, because won't this just happen again.

 


@dsky Do you have any peanut butter in your pantry?  I don't understand how it's still being sold (there isn't any more severe reaction than being dead).  Is there a disclaimer on the jar saying eat at your own risk, because won't this just happen again?

 

Honored Contributor
Posts: 12,529
Registered: ‎03-09-2010

Re: Wen Class Action settlement


wrote:

This whole situation baffles me, how can they still be selling it if it caused such damage, and how does a check for 25 dollars help anyone.  I have a ton left but only use it as a conditioner on my ends, I never had an issue with it but won't chance it, who would knowing this has created some severe reactions.  Just don't understand how it's still being sold, is there a disclaimer on the bottle saying use at your own risk, because won't this just happen again.

 


If we went by this criterion, we'd have to empty our homes of everything in them.

 

The fact is millions of women use WEN and experience no problems.  Millions of people eat nut products and experience no problems.  Millions of people use scented lotions, electrical items, gas fires, drive cars, eat pizza....you get the idea?

 

It's not rocket science.  (But you probably ought to throw yours out.  If it's going to cause harm, just limiting it to the ends of your hair would be just as risky.)

"" A little learning is a dangerous thing."-Alexander Pope
Respected Contributor
Posts: 2,124
Registered: ‎07-05-2012

Re: Wen Class Action settlement


wrote:

wrote:

This whole situation baffles me, how can they still be selling it if it caused such damage, and how does a check for 25 dollars help anyone.  I have a ton left but only use it as a conditioner on my ends, I never had an issue with it but won't chance it, who would knowing this has created some severe reactions.  Just don't understand how it's still being sold, is there a disclaimer on the bottle saying use at your own risk, because won't this just happen again.

 


If we went by this criterion, we'd have to empty our homes of everything in them.

 

The fact is millions of women use WEN and experience no problems.  Millions of people eat nut products and experience no problems.  Millions of people use scented lotions, electrical items, gas fires, drive cars, eat pizza....you get the idea?

 

It's not rocket science.  (But you probably ought to throw yours out.  If it's going to cause harm, just limiting it to the ends of your hair would be just as risky.)


@Venezia No! Don't throw it out.  Mail it to me.  I will take the risk, so nobody else has to.  I'm a giver like that Woman LOL

Honored Contributor
Posts: 12,529
Registered: ‎03-09-2010

Re: Wen Class Action settlement

@WenGirl42- LOL.  I almost added in to my post that, if it was unopened, to donate it, but thought it might be considered too "risky"!

 

I think you're very brave to volunteer for such a dangerous endeavor.  I am in awe.  Woman LOL

"" A little learning is a dangerous thing."-Alexander Pope
Regular Contributor
Posts: 242
Registered: ‎07-02-2010

Re: Wen Class Action settlement

[ Edited ]

I totally understand that we are all allergic to different things, however you don't hear about other shampoo lines having to pay for hair falling out.  I am a hairdresser and know that there are tons of products to choose from, just don't get how this became such a strange situation, and why would people still use it if they felt it was causing their hair to fall out, or did it fall out quickly.  I have been in the industry for over 25 years and never heard of a class action settlement as large as this.

 

I see the Wen vultures are alive and well.

Respected Contributor
Posts: 2,349
Registered: ‎03-10-2010

Re: Wen Class Action settlement

Millions of men and women experience hair loss, no matter what they use.

 

$25.  Really?

 

Sorry.  This is pointless.  To get excited over such a small amount when I think the developer of the product was clueless is just adding insult to injury.

 

I'm sure not a popular opinion, but I don't care.  Get a life. 

 

Try biotin.. it helps.

Contributor
Posts: 22
Registered: ‎12-11-2014

Re: Wen Class Action settlement

I didn't sue Wen but I did experience severe hair thinning while using the product. I didn't put two and two together - I blamed it on aging, menopause, stress, etc. - until I happened to come across a discussion of it here. (Thank you, ladies, and God bless you!)

I immediately discontinued use, and in fact threw away a scarcely used Wen gallon. After that, I tried a number of hair growth shampoos and that expensive electronic device that QVC sells that is supposed to stimulate hair growth. Nothing worked.

Once again, I stumbled upon a solution. I happened to read that clogged hair follicles can block hair growth and that dandruff shampoo can unclog the scalp. Certainly, thick, goopy Wen could clog the scalp - I suspected that even as I was using it. So I began using Selsen Blue and similar shampoos, and my hair is almost back to normal. I use off-the-shelf conditioners, none in particular, but I rinse, rinse, rinse.

This worked for me. I'm not a doctor, so can't prescribe it, but it worked for me. Mainly, I just want to thank all of you who were discussing the situation. It wouldn't have occurred to me to suspect shampoo, especially one sold on QVC. Seeing my hair thin and thin was so upsetting, and I had almost given up on figuring it out. Thanks again, from my heart.

 

Respected Contributor
Posts: 2,910
Registered: ‎05-08-2017

Re: Wen Class Action settlement

[ Edited ]

wrote:

I totally understand that we are all allergic to different things, however you don't hear about other shampoo lines having to pay for hair falling out.  I am a hairdresser and know that there are tons of products to choose from, just don't get how this became such a strange situation, and why would people still use it if they felt it was causing their hair to fall out, or did it fall out quickly.  I have been in the industry for over 25 years and never heard of a class action settlement as large as this.

 

I see the Wen vultures are alive and well.


 

Woman LOL

I edited my reply.

Calling names denotes a loser argument IMO.