Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
‎08-06-2019 08:38 AM
Received the kit and having trouble getting the volumizing dry spray to work. I press down hard and still can't get it to spray. Anyone else experience this?
‎08-06-2019 09:18 AM
I thought the same thing, but you really have to push down HARD to get the product out. Press down hard and hold and it will spray. It is a strong spray, so you definately want it fairly far from your hair when you spray. Good luck.
‎08-06-2019 09:20 AM
Yes! It was impossible to use. I sent it back.
‎08-06-2019 10:10 AM
@alucky13 wrote:I thought the same thing, but you really have to push down HARD to get the product out. Press down hard and hold and it will spray. It is a strong spray, so you definately want it fairly far from your hair when you spray. Good luck.
Same here. Maybe because it is such high pressure.
‎08-06-2019 10:46 AM
The Tweak'd aerosol cans have some kind of lock tab on it you have to disable to get the spray to work. This problem has been mentioned in reviews. Once you break the tab it should work. I have two of his sprays that I thought were defective until I defeated the mechanism.
‎08-06-2019 11:19 AM
Guess I'll have to work on unlocking the mechanism then for it to work, as now I need to use both hands to get it to spray! Kinda hard when you need one hand to blow dry and style.
‎08-06-2019 04:12 PM
Had same prblem. Called number on can and Mike walked me thru to unlock it. He was so helpful and understanding. products are amazing.
‎08-06-2019 04:14 PM
@KKJ wrote:Guess I'll have to work on unlocking the mechanism then for it to work, as now I need to use both hands to get it to spray! Kinda hard when you need one hand to blow dry and style.
Once you get it undone it'll spray normally.
‎08-07-2019 03:50 PM
I am having the same problem. I have never had to unlock an aerosol can. I called QVC customer service, and they told me to twist the lid, apparently thinking was talking about the conditioner. They wound up giving me a partial credit. Guess I will try calling the number on the can. Unless they can help me, that product is useless to me. However, I did like the other two.
‎08-07-2019 04:32 PM
But it's ridiculous! Why should any of us have to "unlock" something to get a can to spray? Never heard of that before. And with so many having this problem you'd think Denis would address this on his show or else somewhere in the instructions with the kit. There shouldn't be this much of a struggle with a spray can, especially for the price!
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved.  | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788