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04-09-2024 07:21 PM
It arrived with one bottle broken. The minute I opened the bag they came in I could smell polish. Nothing looked broken and no visible leakage but when I went to open a bottle the top was broken and the polish was hard. Someone had put the top back on the broken bottle. The other three are fine. Disappointed. I like the 3 that are left. I'm not sending back. But I will call CS and complain. If you ordered I hope yours arrived complete.
04-09-2024 07:28 PM
Sorry that happened and I would think CS would refund your money and/or send you a complete replacement pack..
04-09-2024 07:50 PM
If something is broken like glass they don't normally want it back. I would call CS and they should give you a partial credit.
04-09-2024 08:08 PM
Mine will be here Wednesday.
04-09-2024 09:42 PM
Hi, @MoJoV ! Mine arrived today, too, but in a box with a MarlaWynne top. All in good condition. Three of the colors I already have but am down to half a bottle on those. I really wanted the pink nail veil, even though I've preferred the nail concealers in the past. Can wait to try it!
I love the brushes on these; they make it so easy to do my nails, even with my non-dominant left hand.
i hope you are able to get a price adjustment for the broken bottle. HSN is usually good about that sort of thing.
04-09-2024 09:56 PM
@MoJoV Oh no ~ that sounds like a mess. I love the Londontown sets and never had a problem.
04-09-2024 10:20 PM
I received mine today, nothing was broken. I hope CS can help you.
04-09-2024 10:42 PM
04-10-2024 12:37 AM
04-10-2024 11:11 AM
Favorite nall polish ever!
This lasts a whole week without chipping!
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