Beauty

[Shanus]

@SurferWife   Can you go back on their site and and see if you have an account there? If yes, orders should be listed or call CS. Sorry that happened.

[MG Chris]

I have never voted in their awards. I know the hosts act like they are a big deal.

I look for sales and kits. I remember Leslie Blodgette saying her kits here on the Q were the best way to get value and to always go for the kit. I also compare to Ulta, Sephora, etc.

[SurferWife]

@Shanus 

I've contacted e.l.f. Cosmetics customer service twice and both times their response is "as noted on the  FAQ's on our website. Orders outside the Continental US such as Puerto Rico, Hawaii, Alaska, Territories, APO/FPO will take longer based on address."

Personally, I think that is a crock of s h i t!  It is coming from Ohio!  I place online orders from mainland companies practically daily and get most of my orders in less than a week.  It's just stupid, especially considering it shipped July 10th.  I'm supposed to receive it by August 14th and the moment I do I will contact them again and ask them to delete my account altogether.  Had I known it was going to take this long to get an order I would have never ordered from their site.  I've been to Ulta and Target several times since I placed that order and could have gotten all the items there!  Oh, well...lesson learned.

[beach-mom]

I voted, but not in every category. I often wonder if not voting for each category abates my vote. I'll never know, but I do think the voting is a little fuzzy (kind of like when I was voting on Dancing With the Stars) because of the winners I've seen in the past!  

[Shanus]

@SurferWife   There's a reason Q is going downhill.  I've gotten emails that my order arrival date has been changed which made it 3-4 weeks from the order date.

The burned down warehouse can no longer be used as an excuse. It's poor management all around not to mention CS that have no answers and probably hired with no experience. 

I "had it" awhile ago...nothing I can't purchase elsewhere and at a better price and quality.

Sorry you're going through all this with your order. 

[SurferWife]

---

@Shanus wrote:

@SurferWife   There's a reason Q is going downhill.  I've gotten emails that my order arrival date has been changed which made it 3-4 weeks from the order date.

The burned down warehouse can no longer be used as an excuse. It's poor management all around not to mention CS that have no answers and probably hired with no experience. 

I "had it" awhile ago...nothing I can't purchase elsewhere and at a better price and quality.

Sorry you're going through all this with your order. 

---

@Shanus 

My order is not with QVC; I never have a shipping problem with them.  My shipping problem is with e.l.f. Cosmetics website.