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05-22-2019 10:51 AM
05-22-2019 10:56 AM
Delivery is pretty pathetic these days. Very erratic. I'm at the point of giving up ordering anything from QVC until they get their act in order. I can tolerate delays to an extent. What I can't tolerate is the inability to cancel if there is a delay beyond the promised date. Nor do I understand how things can be "in process" one day, and then "back order" the next, followed by "in process" the following day. Very sad state of affairs for now, I'm afraid.
05-22-2019 11:10 AM
@heyjersey Sadly, even CS can't answer your question. The problem has been discussed at length on these boards.
05-22-2019 11:13 AM
The standard time to delivery, according to QVC, is 7-10 days. As far as I know there is no "shipping" window, just an estimate of "to your door".
05-22-2019 11:15 AM
This message appears at the top of the main Blogs & Forums heading:
"A LITTLE HEADS-UP ABOUT SHIPPING…
We get it. When you order something, you want it ASAP. That’s why we’re revamping our delivery process. As we work through the changes, you may experience shipping delays on apparel and accessories. We apologize for the temporary inconvenience. We’re committed to resolving this issue quickly."
05-22-2019 11:25 AM
It can be a crapshoot sometimes because different things ship from different places, in different parts of the country even. Sometimes items will ship from a QVC warehouse and other times they are coming straight from the vendor. If they are coming from QVC, you usually have a little time, to decide about cancelling. If they are coming from the vendor, those orders usually go into processing immediately. Overall, I can't complain about the time it takes for me to receive my deliveries, usually within a week from placing my order.
05-22-2019 11:55 AM
Hi @heyjersey I checked your orders placed on 5/18 and all are either loaded on the truck or shipped. The order will revert to shipped once scanned into the first hub.
05-22-2019 12:32 PM
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