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Respected Contributor
Posts: 2,023
Registered: ‎03-13-2010

Hi: 

I spend most of my time on these boards over at Fashion or Kitchen, but I have a beauty products question that I thought you all might be able to help with.

 

My teen granddaughter has on her Christmas list a set of eye shadow by Urban Decay. It's at Sephora. I usually order presents online and have them delivered to my daughter, to hold for Christmas. Then DH and I fly out to see them, and wrap presents when I get there.

 

My question is, will eye makeup (eye shadow) stand up well to shipping by Sephora? Or, should I buy it here in the store, and pack it in my suitcase? I don't want broken eye makeup. 

 

Thanks for any help or advice you can provide. Makeup isn't my area of expertise lol.

Honored Contributor
Posts: 12,432
Registered: ‎03-09-2010

Re: Sephora - question

[ Edited ]

@peachesncream

It had to be shipped from somewhere to Sephora and it made it that far.  Perhaps it can make it to your house intact.  I would think, if there were any damage, it would be entirely a coinky dink.  I have ordered lipstick, eye shadow, etc., from QVC and it arrived to my  house intact.

Respected Contributor
Posts: 3,356
Registered: ‎01-03-2012

I have never received anything broken from Sephora.  Just QVC. 

Honored Contributor
Posts: 15,814
Registered: ‎05-23-2015

I order from Sephora all of the time, and never had a problem.

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
Trusted Contributor
Posts: 1,038
Registered: ‎12-20-2015

I am sure it will be fine. Never had anything arrive broken from them.

Honored Contributor
Posts: 19,580
Registered: ‎03-09-2010

I have ordred from Sephora many times and never had an issue with breakage

Stop being afraid of what could go wrong and start being positive what could go right.
Respected Contributor
Posts: 2,023
Registered: ‎03-13-2010

Thank you all so much for your replies!!

 

I feel reassured. I'm going to order it and have it delivered to DD. I really need the luggage room for other things. 

Respected Contributor
Posts: 4,981
Registered: ‎06-07-2010

If by some chance something happens Sephora is great on returns/exchanges. Just save the receipt. I have ordered many things and nothing has ever come damaged.

Respected Contributor
Posts: 3,706
Registered: ‎06-23-2010

Just adding to the others who have mentioned not ever having received a damaged item from Sephora.  Although I have two Sephora stores not too far from me, I order online 99% of the time, and never have had an issue.  I believe you'll be okay!  Smiley Happy

♥ Life is beauty full ♥
Respected Contributor
Posts: 2,321
Registered: ‎12-05-2012

I wanted to add that I have 2 orders from Sephora, dated 11/11 and 11/13 that have not been charged to my account and are listed as pending. I don't know if I would trust their shipping at this time of year as mine has not even been shipped.