Beauty

[greencardigan]

Has this happened to anyone else...

 I purchased two items for $39.95 each plus $3.50 ship each.  In my shipment is the invoice saying I was charged $12.96 each to my visa and no shipping.  I'm guessing this is the Q wholesale price but seeing $24.92 when I paid $95 (includes tax) just makes me feel like a chump and I don't know how to address this with the Q.  Ideas? 

[Love my grandkids]

@greencardigan  Try sending an email to:

QVCSocialTeam@qvc.com

Give all the details and perhaps they can help.

Please update as to what happens. Hope this gets worked out.

[JeanLouiseFinch]

Call Customer Service 

[kaiwahini]

Sounds to me like you are being billed on easy pay.  

[greencardigan]

Thanks @Love my grandkids and @JeanLouiseFinch I will reach out to them as I guess this isn't common.  I know it's a typo/error but it feels awful.  I may just return it but will contact CS first.

@kaiwahini not easy pay.  One payment for the full amount on my card.  I double checked the order and my card statement. 

[Toppers3]

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@greencardigan wrote:

Has this happened to anyone else...

 I purchased two items for $39.95 each plus $3.50 ship each.  In my shipment is the invoice saying I was charged $12.96 each to my visa and no shipping.  I'm guessing this is the Q wholesale price but seeing $24.92 when I paid $95 (includes tax) just makes me feel like a chump and I don't know how to address this with the Q.  Ideas? 

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Have you looked at your credit card statement to see what you were billed?

You can also check your account on-line and check your order that way if you want to. You can find it by going into My Account, and then scrolling down and checking your Order Status. You can see what you ordered and what the price is, etc.

[Shanus]

@greencardigan   Wholesale price? Has Q ever sold anything wholesale?

[greencardigan]

@Shanus lol, no certainly not.  I meant that was likely the amount RMS beauty billed the Q; this was a direct ship from vendor. I didn't realize the markup on beauty, although I bet you did based on your knowledgeable posts.  I'm going to call CS this weekend and see if I can figure it out and decide what to do.