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Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012
On 2/17/2014 suzyQ3 said:

HappyDaze, I just went to see what my total would be on Dermstore if I added PC's body BHA product, and my discount with the promo code didn't change. I called CS, and they said that it's an excluded brand -- no discount.

Did you get 20 percent off when you bought it?

yes, I did. Originally I put JUST the bha foam in my cart and tried the discount and it took it off. Usually when a brand is excluded, it actually says that on the product page and I noticed it did NOT say that on the Paula's choice products this time, although I KNOW it said it before. My total before the discount (and no taxes or shipping) was $78 and included TWO Paula's Choice products. The discount came to $15.60, which is 20% off the total amount.

Suzy, I just now tried to do a mock order using just a PC product and now I see this at the top of the screen "The promotion code you have entered is valid but cannot be applied to any products in your order. To learn about our excluded brands click here." So it appears perhaps I got lucky and they weren't suppose to include PCs products! I remember getting that same error in the past when I tried with other discount codes and tried to order PC products. Hmmmm

Honored Contributor
Posts: 21,733
Registered: ‎03-09-2010
On 2/17/2014 HappyDaze said:
On 2/17/2014 suzyQ3 said:

HappyDaze, I just went to see what my total would be on Dermstore if I added PC's body BHA product, and my discount with the promo code didn't change. I called CS, and they said that it's an excluded brand -- no discount.

Did you get 20 percent off when you bought it?

yes, I did. Originally I put JUST the bha foam in my cart and tried the discount and it took it off. Usually when a brand is excluded, it actually says that on the product page and I noticed it did NOT say that on the Paula's choice products this time, although I KNOW it said it before. My total before the discount (and no taxes or shipping) was $78 and included TWO Paula's Choice products. The discount came to $15.60, which is 20% off the total amount.

Suzy, I just now tried to do a mock order using just a PC product and now I see this at the top of the screen "The promotion code you have entered is valid but cannot be applied to any products in your order. To learn about our excluded brands click here." So it appears perhaps I got lucky and they weren't suppose to include PCs products! I remember getting that same error in the past when I tried with other discount codes and tried to order PC products. Hmmmm

You did indeed get lucky. So you bought both the foam and the body treatment? How do you think you're going to use them? Maybe the body one everyday and the foam less often?

Did you manage to get the foam before it went on backorder?


~Who in the world am I? Ah, that's the great puzzle~ Lewis Carroll, Alice in Wonderland
Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012
On 2/17/2014 suzyQ3 said:
On 2/17/2014 HappyDaze said:
On 2/17/2014 suzyQ3 said:

HappyDaze, I just went to see what my total would be on Dermstore if I added PC's body BHA product, and my discount with the promo code didn't change. I called CS, and they said that it's an excluded brand -- no discount.

Did you get 20 percent off when you bought it?

yes, I did. Originally I put JUST the bha foam in my cart and tried the discount and it took it off. Usually when a brand is excluded, it actually says that on the product page and I noticed it did NOT say that on the Paula's choice products this time, although I KNOW it said it before. My total before the discount (and no taxes or shipping) was $78 and included TWO Paula's Choice products. The discount came to $15.60, which is 20% off the total amount.

Suzy, I just now tried to do a mock order using just a PC product and now I see this at the top of the screen "The promotion code you have entered is valid but cannot be applied to any products in your order. To learn about our excluded brands click here." So it appears perhaps I got lucky and they weren't suppose to include PCs products! I remember getting that same error in the past when I tried with other discount codes and tried to order PC products. Hmmmm

You did indeed get lucky. So you bought both the foam and the body treatment? How do you think you're going to use them? Maybe the body one everyday and the foam less often?

Did you manage to get the foam before it went on backorder?

no, I did not buy the foam, just was checking to see if the code would work on PC's products. And yes, at the time I put it into my cart, it was definitely available to purchase, not on backorder. It must have sold out pretty quickly due to the sale.

I bought the body treatment and the Skin recovery moisturizer with SPF because it contained some ingredients I was interested in and don't have in my skincare regime yet. SPF is one of those things I like to rotate depending on my skin's needs, like my oils. Smiley Happy I love the Super light with tint so that will stay in my rotation but I wanted to find one with a bit more moisture for days my skin feels drier.

Super Contributor
Posts: 770
Registered: ‎03-09-2010
On 2/17/2014 suzyQ3 said:
On 2/17/2014 HappyDaze said:
On 2/17/2014 suzyQ3 said:

HappyDaze, I just went to see what my total would be on Dermstore if I added PC's body BHA product, and my discount with the promo code didn't change. I called CS, and they said that it's an excluded brand -- no discount.

Did you get 20 percent off when you bought it?

yes, I did. Originally I put JUST the bha foam in my cart and tried the discount and it took it off. Usually when a brand is excluded, it actually says that on the product page and I noticed it did NOT say that on the Paula's choice products this time, although I KNOW it said it before. My total before the discount (and no taxes or shipping) was $78 and included TWO Paula's Choice products. The discount came to $15.60, which is 20% off the total amount.

Suzy, I just now tried to do a mock order using just a PC product and now I see this at the top of the screen "The promotion code you have entered is valid but cannot be applied to any products in your order. To learn about our excluded brands click here." So it appears perhaps I got lucky and they weren't suppose to include PCs products! I remember getting that same error in the past when I tried with other discount codes and tried to order PC products. Hmmmm

You did indeed get lucky. So you bought both the foam and the body treatment? How do you think you're going to use them? Maybe the body one everyday and the foam less often?

Did you manage to get the foam before it went on backorder?

Suzy, jumping in, I have both the PC 4% foam and 2% lotion. I use the 2% 5 days a week and the 4% twice a week. I love the foam! It absorbs quickly and completely, and has really helped clear out my pores. The results are better than the 2% alone. I wish she'd make the 2% in a foam, too. Also, I have some samples of the weightless body treatment, I'm going to try them on my face and see how it goes, thanks for the tip.
Super Contributor
Posts: 284
Registered: ‎10-03-2013
On 2/17/2014 HappyDaze said:
On 2/17/2014 suzyQ3 said:

HappyDaze, I just went to see what my total would be on Dermstore if I added PC's body BHA product, and my discount with the promo code didn't change. I called CS, and they said that it's an excluded brand -- no discount.

Did you get 20 percent off when you bought it?

yes, I did. Originally I put JUST the bha foam in my cart and tried the discount and it took it off. Usually when a brand is excluded, it actually says that on the product page and I noticed it did NOT say that on the Paula's choice products this time, although I KNOW it said it before. My total before the discount (and no taxes or shipping) was $78 and included TWO Paula's Choice products. The discount came to $15.60, which is 20% off the total amount.

Suzy, I just now tried to do a mock order using just a PC product and now I see this at the top of the screen "The promotion code you have entered is valid but cannot be applied to any products in your order. To learn about our excluded brands click here." So it appears perhaps I got lucky and they weren't suppose to include PCs products! I remember getting that same error in the past when I tried with other discount codes and tried to order PC products. Hmmmm

Their homepage says "Deal of the day, save 20% on PC"

Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012
On 2/18/2014 ForTheLuv said:
On 2/17/2014 HappyDaze said:
On 2/17/2014 suzyQ3 said:

HappyDaze, I just went to see what my total would be on Dermstore if I added PC's body BHA product, and my discount with the promo code didn't change. I called CS, and they said that it's an excluded brand -- no discount.

Did you get 20 percent off when you bought it?

yes, I did. Originally I put JUST the bha foam in my cart and tried the discount and it took it off. Usually when a brand is excluded, it actually says that on the product page and I noticed it did NOT say that on the Paula's choice products this time, although I KNOW it said it before. My total before the discount (and no taxes or shipping) was $78 and included TWO Paula's Choice products. The discount came to $15.60, which is 20% off the total amount.

Suzy, I just now tried to do a mock order using just a PC product and now I see this at the top of the screen "The promotion code you have entered is valid but cannot be applied to any products in your order. To learn about our excluded brands click here." So it appears perhaps I got lucky and they weren't suppose to include PCs products! I remember getting that same error in the past when I tried with other discount codes and tried to order PC products. Hmmmm

Their homepage says "Deal of the day, save 20% on PC"

She was referring to the fact that I placed my order yesterday not today and used the PRESIDENTS code to get the 20% off. PC's products weren't the deal of the day yesterday (the 16th).

Super Contributor
Posts: 284
Registered: ‎10-03-2013

HD: I know. But I got the 20% off too after I saw your post. Mad too, bcuz it was not on backorder when I put it in my cart, but I was browsing and when I went to checkout it was gone. UGH. But I was still able to order. Now it says sign up to be notified when it is back in stock.

Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012
On 2/18/2014 ForTheLuv said:

HD: I know. But I got the 20% off too after I saw your post. Mad too, bcuz it was not on backorder when I put it in my cart, but I was browsing and when I went to checkout it was gone. UGH. But I was still able to order. Now it says sign up to be notified when it is back in stock.

ah, I understand now! Smiley Happy Glad that you were able to get one though!