Beauty

[Janet Carter]

Could QVC shipping department be any more pathetic?????? First I order a Dell Computer which I decided to cancel the next day. QVC told me I could not cancel it as it was already being shipped from Dell. I waited 10 days and nothing. Finally, I called 4 days ago and I got "oh Dell did cancel that but we just did not send you a notice." Nice. And stupid.

And now I ordered a bracelet 10 days ago and the tracking number given was a bogus number. I finally got another number that shows the product was sent to a place in Houston and apparently still sitting there for the past 5 days. This is PATHETIC. What is their problem?????????????

[cndkrick]

Janet, I've laid off my QVC purchases strictly for this reason. The only reason I can imagine someone choosing to spend their money here versus somewhere else is the sparing offer of "easy pay".

[Janet Carter]

On 9/9/2014 Go Pokes! said:

Janet, I've laid off my QVC purchases strictly for this reason. The only reason I can imagine someone choosing to spend their money here versus somewhere else is the sparing offer of "easy pay".

Yup, I am DONE with QVC. What a joke. I have dealt often with HSN and SHOP Q and NEVER had the horrible experiences I am dealing with here.

[Katcat1]

I get disgusted when you have to wait so long for something to ship. I cancel because I know it's going to take too long to ship. They should have a better turn around as so many big companies are able to ship out in 2 days.

[cndkrick]

On 9/9/2014 KatCat1 said:

I get disgusted when you have to wait so long for something to ship. I cancel because I know it's going to take too long to ship. They should have a better turn around as so many big companies are able to ship out in 2 days.

Then you find you can't even cancel because it's being processed to ship (which doesn't even happen for another 5 days).

[Kachina624]

I ordered several clothing items yesterday which shipped today. Items like computers are shipped by the vendor making them difficult to cancel. They often aren't even manufactured until the order is placed. If you want immediate possession, buy locally. Don't confuse what QVC does with what the USPS or UPS does. Once in their hands, the Q has no control over when you receive it.

[Toni 973]

I ordered for the first time with QVC on Thursday. It is now Wednesday, almost a week later, and my order still says In Process. What's going on? My EDD is 9/17, one week from today and it still isn't shipping out yet UPS ground. Will it now be here on time?

[Kachina624]

On 9/9/2014 Toni 973 said: I ordered for the first time with QVC on Thursday. It is now Wednesday, almost a week later, and my order still says In Process. What's going on? My EDD is 9/17, one week from today and it still isn't shipping out yet UPS ground. Will it now be here on time?

My crystal ball is in the shop; call CS.

[qvcaddition]

I have another thread venting about this very subject. On 9/1 my order shipped, but the tracking says it is still In Florence and the CS said I have to wait until the 14th to get a replacement shipped. Today is the 10th. It,s lost and never got out of the UPS warehouse.

[drizzellla]

On Saturday I got a new mattress. And cleaning under the bed I found an order form from 2 QVC tops I bought. I liked the tops and looked on line and the tops were still available. I ordered some more. They arrived yesterday.

Not all items are shipped slowly.