QVC Shipping is PATHETIC ! - Page 3

icuryy · ‎06-15-2010

QVC's shipping is so antiquated and overprices it is not even funny. Price is too high. It stays in processing way too long and honestly should be shipping out within hours of ordering. It just amazes me that other companies are so much better than the Q. Over the years my shopping with them has dwindled.

I am still oxox · ‎03-09-2010

On 9/10/2014 baddest_dog said:
On 9/10/2014 Usedtobeoxox said:
On 9/10/2014 qvcaddition said: I have another thread venting about this very subject. On 9/1 my order shipped, but the tracking says it is still In Florence and the CS said I have to wait until the 14th to get a replacement shipped. Today is the 10th. It,s lost and never got out of the UPS warehouse.

I have always questioned the shipping too or from the Florence location, the package just seems to sit in limbo for a few days and then it magically reappears at the QVC location in PA

I stated earlier about the post office and from what I understand, QVC uses that service that only picks up or leaves at your local post office. The tracking does not show further movement sometimes saying it has been delivered to your PO for days and then without any further tracking movement it's at your front door.

The is a whole different issue many online companies use the post office as an alternative delivery system, usually USPS

Stop being afraid of what could go wrong and start being positive what could go right.

MomCat · ‎09-12-2010

Wow. Too bad. And, then there's ME. I've never had a shipping problem with QVC.

ChynnaBlue · ‎05-22-2012

On 9/9/2014 Janet Carter said:
Could QVC shipping department be any more pathetic?????? First I order a Dell Computer which I decided to cancel the next day. QVC told me I could not cancel it as it was already being shipped from Dell. I waited 10 days and nothing. Finally, I called 4 days ago and I got "oh Dell did cancel that but we just did not send you a notice." Nice. And stupid.

And now I ordered a bracelet 10 days ago and the tracking number given was a bogus number. I finally got another number that shows the product was sent to a place in Houston and apparently still sitting there for the past 5 days. This is PATHETIC. What is their problem?????????????

I've never had a bogus tracking number, but I will say that if the item is in Houston and hasn't moved for days or the tracking hasn't been updated in days, that has zero to do with QVC. Once it leaves the warehouse, it's entirely up to the shipping company to update tracking information and move the product. Jewelry is usually shipped by USPS instead of UPS and USPS tracking is notoriously bad. I've had USPS tracking tell me an item is 4 states away and hasn't moved in days while I've got the package in my hands.

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Toni 973 · ‎08-19-2014

6 days and still In Process. Is this normal?

ajsidney12 · ‎02-10-2013

On 9/10/2014 Toni 973 said: 6 days and still In Process. Is this normal?

And then some...I ordered a PTR product for brown spots much earlier this year. It was advertised as being a little longer shipping approx. 2-3 wks. After (5-6) weeks, approximately, I told them to cancel it, CS told me it should be shipping the next day. Miraculously my order was shipped the next day. PS, I am glad that I did not actually cancel b/c I love that product.

I have had sweaters (not some fancy computer or expensive gadget) sit for in "Processing" for almost 10 days. Tried contacting CS, cannot cancel because it is "Processing". Just totally disgusted for a sweater. So for me, I just buy what I think I really need and hope for the best.

wvumountiefan · ‎09-12-2013

On 9/10/2014 FluffyBear said: I ordered a bottle of wen and received a wig instead this week lol

Now that's funny! In a good way. Lol

wvumountiefan · ‎09-12-2013

On 9/10/2014 Toni 973 said: 6 days and still In Process. Is this normal?

I've had that happen and it's aggravating!! I've been ordering less and less. I did order the TSV today as I've been wanting a pressure cooker. It does depend on the item tho.

twocent · ‎03-09-2010

I placed an order for Joan River's pinecone bee pin on Sept. 2nd. It remained in "process."

Yesterday I phoned and was told it was shipping out that very day.

This morning , my status still said it is in process. I called again, and ask what was going on.

I was so afraid it would go to "Waitlist" and I would never see it, since it was taking so darn long.

CS assured me "Oh no, that will never happen. As a matter of fact, it has been pulled for shipment and it normally ships in 24-48 hours , once that happens. That it can take as long as 5 days to ship, but not to be concerned as it has been pulled for shipment so it is "there."

This afternoon, I again checked my order status and it has changed to BACKORDER! ${#emotions_dlg.angry}$

If I gave my "opinion" of QVC at this moment, I would be banned. ${#emotions_dlg.mad}$

You'll find my heart at the Rainbow Bridge.

Toni 973 · ‎08-19-2014

On 9/10/2014 aj1976 said:
On 9/10/2014 Toni 973 said: 6 days and still In Process. Is this normal?

And then some...I ordered a PTR product for brown spots much earlier this year. It was advertised as being a little longer shipping approx. 2-3 wks. After (5-6) weeks, approximately, I told them to cancel it, CS told me it should be shipping the next day. Miraculously my order was shipped the next day. PS, I am glad that I did not actually cancel b/c I love that product.

I have had sweaters (not some fancy computer or expensive gadget) sit for in "Processing" for almost 10 days. Tried contacting CS, cannot cancel because it is "Processing". Just totally disgusted for a sweater. So for me, I just buy what I think I really need and hope for the best.

This worries me. I ordered an electronics item on Thursday (9/4) and the EDD is 9/17, which is one week from today and it's still In Process. Shipping is UPS Ground, so I'm not sure how the EDD is still for Wednesday.