Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
03-16-2014 07:59 PM
I would like to kow how many other people have gotten the 32 oz bottle and had the oump no work? I usually save the pump from a finished bottle in case I have a failure with the next one. When I was cleaning the other day I threw out all of my old spare pumps. Now I have a pump on my new bottle that does not work! Hard to use since the bottle is large. I sent a message to customer service but they did not respond. Any suggestions on what to do?
03-16-2014 08:09 PM
My mother gave me a large bottle of Fig for Christmas. The pump didn't work either. I didn't like the Fig either so I gave it back to her, she loves it for her hair. I gave it back to her and she does save the pumps. She has come across this problem with the pumps before.
03-16-2014 08:13 PM
Do you have two other CC that you like the mix, you can combine into one? I do this all the time when I get to the end of a bottle.
03-16-2014 08:37 PM
Sally's carries pumps.
03-16-2014 08:45 PM
When did you contact customer service? If it's today you probably won't hear back but I am sure you will tomorrow. When I had this issue with my gallon, I gave them my mailing info in my initial email and I had a new pump by the end of the week.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788