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Respected Contributor
Posts: 2,584
Registered: ‎03-10-2010

Problems ordering on other channel ?

Has any one had problems getting orders going thru on Evine. I had isomers top value for Isomers a couple days ago and it keeps saying proceed to checkout but never goes to payment or submit order called and they had not had any emails about it. Now days have passed and still won't let me. It was all beauty products that is why i posted here.

Esteemed Contributor
Posts: 6,771
Registered: ‎03-09-2010

Re: Problems ordering on other channel ?


@MW in Iowa wrote:

Has any one had problems getting orders going thru on Evine. I had isomers top value for Isomers a couple days ago and it keeps saying proceed to checkout but never goes to payment or submit order called and they had not had any emails about it. Now days have passed and still won't let me. It was all beauty products that is why i posted here.


 

I ordered and the whole page looked brand new but did not have any issues.  It looks like they have updated stuff.  If you call CS they usually will give you the price if you explain the problem.

Respected Contributor
Posts: 2,584
Registered: ‎03-10-2010

Re: Problems ordering on other channel ?

Thanks for the reply , i use a mac ,but it does not work on Chrome either. I have ordered from QVC and HSN with no problems . Weird. I can use the old fashion Phone if i wanted to , maybe i will save money if i can't just click LOL.

Honored Contributor
Posts: 24,256
Registered: ‎10-03-2011

Re: Problems ordering on other channel ?

You always have the option of phoning your order in.  Call CS and maybe they'll place the order for you and give you the TTV price when you tell them what happened.

I've had some site issues with Evine in the past.  Try clearing your cookies first and then go back and see if it helps.

Respected Contributor
Posts: 2,584
Registered: ‎03-10-2010

Re: Problems ordering on other channel ?

Having a newer Mac i've never had a problem before and it is only on that network. Enough on this unimportant subject. We've got a President to elect!!! I voted yesterday for the first time and i am 59 years old , what does that say?

Respected Contributor
Posts: 2,757
Registered: ‎09-06-2014

Re: Problems ordering on other channel ?

I saw this and had to comment.  Last weekend I placed an order at the "other" channel online and still haven't received a confirmation email.  I don't order regularly so ordered as a guest.  When I try to check into it it wants my account number but I don't have an account.  Guess I'll try contacting CS. 

Super Contributor
Posts: 404
Registered: ‎03-13-2010

Re: Problems ordering on other channel ?


@MW in Iowa wrote:

Having a newer Mac i've never had a problem before and it is only on that network. Enough on this unimportant subject. We've got a President to elect!!! I voted yesterday for the first time and i am 59 years old , what does that say?


Yay! Thank you for voting. I don't care who anyone votes for just VOTE! We as a democracy owe it to ourselves. We took our kids when they were little so that they could become accustomed to the honor and privilege of voting. When the grandkids came along we took them, too. Now, everyone is grown up so we have started to vote by mail.

Respected Contributor
Posts: 2,584
Registered: ‎03-10-2010

Re: Problems ordering on other channel ?

I thought just for fun i tried my Android phone and it does the exact same thing , proceed to checkout and that is as far as it goes i was going to order the active argon . Think how much money i have saved. My account is up to date credit wise.