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04-14-2018 05:03 PM
I recently started using the when hope is not enough nighttime serum. Mine is a bright neon yellow. Is it supposed to be? I saw in the presentation that is looks clear like the day serum. Just wondering if mine is old...?? Thanks.
04-14-2018 10:46 PM
No, it shouldn't be neon yellow.
04-14-2018 11:00 PM
@Jayhawk Girl wrote:I recently started using the when hope is not enough nighttime serum. Mine is a bright neon yellow. Is it supposed to be? I saw in the presentation that is looks clear like the day serum. Just wondering if mine is old...?? Thanks.
@Jayhawk Girl Most likely it’s past its date. The Vit. C in products turn yellow when old or exposed to light. That’s why they are bottled in a dark container.
04-15-2018 01:16 AM
Mine isn't a neon color, but there is a slight tint to it, when you compare to the day serum.
04-15-2018 11:13 AM
Yuck! That’s gross. Thanks, ladies for your help.
04-16-2018 07:51 PM
Mine turned bright yellow after only a few months of using it. I bought the supersize day/night duo the first day it appeared on QVC.com. I had the regular size and loved it. I was so unhappy. It couldn't be old product because it was a brand new release of the supersize nighttijme.
04-16-2018 08:11 PM
@Angela_SoCal wrote:Mine turned bright yellow after only a few months of using it. I bought the supersize day/night duo the first day it appeared on QVC.com. I had the regular size and loved it. I was so unhappy. It couldn't be old product because it was a brand new release of the supersize nighttijme.
@Angela_SoCal I know it’s more than annoying when that happens. It may be as simple as a bad batch. Call CS and see what they say.
04-17-2018 02:04 PM - edited 04-17-2018 02:04 PM
@Angela_SoCal wrote:Mine turned bright yellow after only a few months of using it. I bought the supersize day/night duo the first day it appeared on QVC.com. I had the regular size and loved it. I was so unhappy. It couldn't be old product because it was a brand new release of the supersize nighttijme.
I bought the same duo. I just now opened it. Are you using it anyway?
04-18-2018 03:26 PM
@Jayhawk Girl wrote:
@Angela_SoCal wrote:Mine turned bright yellow after only a few months of using it. I bought the supersize day/night duo the first day it appeared on QVC.com. I had the regular size and loved it. I was so unhappy. It couldn't be old product because it was a brand new release of the supersize nighttijme.
I bought the same duo. I just now opened it. Are you using it anyway?
No, I stopped using it. I didn't want to take any chances.
04-18-2018 03:26 PM
@Shanus wrote:
@Angela_SoCal wrote:Mine turned bright yellow after only a few months of using it. I bought the supersize day/night duo the first day it appeared on QVC.com. I had the regular size and loved it. I was so unhappy. It couldn't be old product because it was a brand new release of the supersize nighttijme.
@Angela_SoCal I know it’s more than annoying when that happens. It may be as simple as a bad batch. Call CS and see what they say.
Thanks Shanus, I'll give them a call.
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