Reply
Valued Contributor
Posts: 553
Registered: ‎10-25-2011

I recently started using the when hope is not enough nighttime serum. Mine is a bright neon yellow. Is it supposed to be? I saw in the presentation that is looks clear like the day serum.  Just wondering if mine is old...?? Thanks.

I love my family, my fur boys, my Jayhawks and accounting!
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

No, it shouldn't be neon yellow.  

Honored Contributor
Posts: 36,946
Registered: ‎05-17-2010

@Jayhawk Girl wrote:

I recently started using the when hope is not enough nighttime serum. Mine is a bright neon yellow. Is it supposed to be? I saw in the presentation that is looks clear like the day serum.  Just wondering if mine is old...?? Thanks.


 

 

@Jayhawk Girl  Most likely it’s past its date. The Vit. C in products turn yellow when old or exposed to light. That’s why they are bottled in a dark container. 

Trusted Contributor
Posts: 1,519
Registered: ‎08-13-2011

Mine isn't a neon color, but there is a slight tint to it, when you compare to the day serum.

Valued Contributor
Posts: 553
Registered: ‎10-25-2011

Yuck!  That’s gross.  Thanks, ladies for your help.

I love my family, my fur boys, my Jayhawks and accounting!
Contributor
Posts: 50
Registered: ‎07-10-2014

Mine turned bright yellow after only a few months of using it.  I bought the supersize day/night duo the first day it appeared on QVC.com.  I had the regular size and loved it.  I was so unhappy.  It couldn't be old product because it was a brand new release of the supersize nighttijme.

Honored Contributor
Posts: 36,946
Registered: ‎05-17-2010

@Angela_SoCal wrote:

Mine turned bright yellow after only a few months of using it.  I bought the supersize day/night duo the first day it appeared on QVC.com.  I had the regular size and loved it.  I was so unhappy.  It couldn't be old product because it was a brand new release of the supersize nighttijme.


 

 

@Angela_SoCal  I know it’s more than annoying when that happens. It may be as simple as a bad batch. Call CS and see what they say.

 

Valued Contributor
Posts: 553
Registered: ‎10-25-2011

 


@Angela_SoCal wrote:

Mine turned bright yellow after only a few months of using it.  I bought the supersize day/night duo the first day it appeared on QVC.com.  I had the regular size and loved it.  I was so unhappy.  It couldn't be old product because it was a brand new release of the supersize nighttijme.


I bought the same duo. I just now opened it. Are you using it anyway?

I love my family, my fur boys, my Jayhawks and accounting!
Contributor
Posts: 50
Registered: ‎07-10-2014

@Jayhawk Girl wrote:

 


@Angela_SoCal wrote:

Mine turned bright yellow after only a few months of using it.  I bought the supersize day/night duo the first day it appeared on QVC.com.  I had the regular size and loved it.  I was so unhappy.  It couldn't be old product because it was a brand new release of the supersize nighttijme.


I bought the same duo. I just now opened it. Are you using it anyway?


No, I stopped using it.  I didn't want to take any chances.

Contributor
Posts: 50
Registered: ‎07-10-2014

@Shanus wrote:

@Angela_SoCal wrote:

Mine turned bright yellow after only a few months of using it.  I bought the supersize day/night duo the first day it appeared on QVC.com.  I had the regular size and loved it.  I was so unhappy.  It couldn't be old product because it was a brand new release of the supersize nighttijme.


 

 

@Angela_SoCal  I know it’s more than annoying when that happens. It may be as simple as a bad batch. Call CS and see what they say.

 


Thanks Shanus, I'll give them a call.