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New Contributor
Posts: 3
Registered: ‎05-30-2014

Philosophy: Purity Made Simple

How do you get the pump to work? Thanks ...
Super Contributor
Posts: 659
Registered: ‎03-09-2010

Re: Philosophy: Purity Made Simple

I think they don't always work. None of them do. But if you look at the top there is an arrow, twirl it that way and it should pop up.
Respected Contributor
Posts: 3,225
Registered: ‎03-09-2010

Re: Philosophy: Purity Made Simple

Make sure it's in the open position, then you need to pump about 40 times, no kidding! I had DH do it to one bottle, can't remember what it was but they all are the same. I think it takes that long for the air to pump out and the stuff to fill the straw.

Contributor
Posts: 32
Registered: ‎05-30-2014

Re: Philosophy: Purity Made Simple

I end up forgoing the pump entirely, as I got tired of them not always working. I keep a smaller bottle (I think it is an 8or 16 oz size) and refill it from the big bottle as needed. It fits better in the shower for me, and I can just keep the standard top on. No worrying about potential clogging or the pump breaking in some way.
New Contributor
Posts: 3
Registered: ‎05-30-2014

Re: Philosophy: Purity Made Simple

I finally did it ladies! Took some time but the pump now works ... Thanks for your suggestions. Love you!
Respected Contributor
Posts: 2,139
Registered: ‎04-30-2013

Re: Philosophy: Purity Made Simple

I have that problem with the Purity microdelivery wash. Very frustrating. I'll try the 40 pumps otherwise, I switch the black top. Thanks.