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03-23-2018 08:40 PM
@Leggett28wrote:I received the kit yesterday. I removed the pump from the eye renewal and it doesn’t smell bad but I have a question. When the product gets low how does the pump work?there’s nothing from the pump going into the bottle.
The airless bottle has no dip tube but rather a diaphragm that rises to evacuate the product. When user depresses the pump, it creates a vacuum effect, drawing the product upwards. Consumers can use almost all of the products without any waste left and they don’t have to worry about the problem of the standard pump that do not work appropriately for many products. There is usually a tiny hole in the bottom that draws the bottom plate up. So when you get to the end, you can scoop out the littlest bit. If you ever want to reuse a pump (I do this), you simply push it back down and start over! They are great for serums and creams.
03-24-2018 02:50 PM
Thank you so much for answering my question ☺️
03-24-2018 03:19 PM
@Leggett28wrote:Thank you so much for answering my question ☺️
You're welcome! A few years ago, I received a product with this pump. I was baffled as to how it worked so I researched it. So when I saw your question I just had to answer! lol
03-26-2018 10:00 PM
03-27-2018 06:15 AM
I have a very sensitive nose to the point I could never use Dr. Perricone's Cold Plasma and philosophy's original hope in a jar smelled like wet dog to me. My FirmX 360 Eye Renewal has no detectable odor.
Maybe it's time to compare lot numbers.
03-27-2018 06:17 PM
No smell in mine. Bottom of the container (Lot #?) ~ 8B05
03-27-2018 08:45 PM
@susandeewrote:
@Leggett28wrote:I received the kit yesterday. I removed the pump from the eye renewal and it doesn’t smell bad but I have a question. When the product gets low how does the pump work?there’s nothing from the pump going into the bottle.
The airless bottle has no dip tube but rather a diaphragm that rises to evacuate the product. When user depresses the pump, it creates a vacuum effect, drawing the product upwards. Consumers can use almost all of the products without any waste left and they don’t have to worry about the problem of the standard pump that do not work appropriately for many products. There is usually a tiny hole in the bottom that draws the bottom plate up. So when you get to the end, you can scoop out the littlest bit. If you ever want to reuse a pump (I do this), you simply push it back down and start over! They are great for serums and creams.
I did not know you could use these type of containers over agin, thank you very much!!
03-28-2018 01:54 PM - edited 03-28-2018 01:57 PM
Sorry in advance for being off topic. The Kit we all bought is now back up for sale at $300. The TSV price was $139. I expected to see the Kit come back online at a higher price, but $300? BIG price jump!
03-28-2018 03:12 PM
Wow holey moley that is a big increase...usually post-TSV price increases are not that dramatic. Glad I locked in on auto-delivery. I have never tried PTR before but I like the effects after a few days of consecutive use. Fingers crossed!
03-28-2018 07:49 PM
All: Thanks for your responses, I reached out to Peter Thomas Roth and their response is below. By the way, my lot number is 8B05 ( The second character looks like an "8" but i believe is a "B"). It looks like I may have a match-up with another user. Here's the response from PTR:
Customer Service (Peter Thomas Roth)
Mar 27, 11:04 AM EDT
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Thank you for contacting us. After speaking with our development team, we confirm that the smell you are describing is normal. This product was made without fragrance and is designed to also hydrate the treated area.
FIRMx® 360 Eye Renewal contains a 36% Neuro Eye Complex that helps transform the appearance of the entire eye area immediately and over time. Triple action technology targets the three main zones of concern: eyelids, crow’s feet and the under eye area. Helps reduce the look of fine lines and wrinkles all around the delicate eye area. Hydrates with Hyaluronic Acid while Diamond Powder helps instantly minimize the appearance of imperfections.
Wishing You Beautiful Skin,
Peter Thomas Roth Clinical Skin Care