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Honored Contributor
Posts: 14,892
Registered: ‎03-19-2010

Re: Oh no! LG TSV delivery problems

I have gotten that message a few times.  The first time, I had given up and QVC agreed with me and sent out a replacement post haste.  Got that one and the stuck one followed a day later.  For me, the others have all been about a week delay.

 

I have had similar problems with Fed Ex, so it's not just USPS.

Honored Contributor
Posts: 8,207
Registered: ‎10-03-2014

Re: Oh no! LG TSV delivery problems

 



@FoxxeeShop24.com takes me to a website with a foreign language in a foreign script that looks kind of Russian.  I tried twice in case I had mis-typed the website address.  What gives?

 

@shoesnbags 

 

I'm sorry, it's Ship24.com.  Oh my, where's my head?  I must have shop on the brain.  Lol.  


 

Esteemed Contributor
Posts: 5,294
Registered: ‎04-28-2010

Re: Oh no! LG TSV delivery problems

@shoesnbags   It may be from the terrible weather Saturday to Monday with the strong storm throughout the US.  Give it a day or two. (I know it’s hard when we want our package!)  Plus a lost day with USPS closed on Monday for the federal holiday.  I hope it arrives soon.  Love Balance and brighten!  Hope it arrives intact.  We got almost 11 inches of snow Monday in PA.  

 

I’ve had Fedex package tracking say pending, and it’s already delivered.   

 

 

 

 

Honored Contributor
Posts: 8,207
Registered: ‎10-03-2014

Re: Oh no! LG TSV delivery problems


@Foxxee wrote:

 



@FoxxeeShop24.com takes me to a website with a foreign language in a foreign script that looks kind of Russian.  I tried twice in case I had mis-typed the website address.  What gives?

 

@shoesnbags 

 

I'm sorry, it's Ship24.com.  Oh my, where's my head?  I must have shop on the brain.  Lol.  


 


@shoesnbags 

 

Don't want to pester, but did you get the chance to look up your tracking number on Ship24.com?

 

Would like to know all the shippers involved in your tracking number.

 

Thanks.

Esteemed Contributor
Posts: 7,601
Registered: ‎03-10-2010

Re: Oh no! LG TSV delivery problems

[ Edited ]

@Foxxee 

Finally got around to checking on Ship24.com but found out nothing I didn't already know.  Only UPS and USPS have been involved in the shipping.  I placed three different Laura Geller orders and NONE of them has arrived.  All show somewhat different tracking info.  The TSV seemed to have been handed off to USPS here in NOLA and then some birdbrain shipped it back to Smyrna, TN where it had come from.  The brush set is also apparently back in Smyrna.  The shadow palette lagged behind the other two, and finally arrived at USPS locally yesterday, but I fully expect it to head back to Smyrna on Monday to be with the other two packages.  Since tomorrow marks two weeks, I'm going to ask for some help from the QVC Social Team at this point.

"Breathe in, breathe out, move on." Jimmy Buffett
Honored Contributor
Posts: 8,207
Registered: ‎10-03-2014

Re: Oh no! LG TSV delivery problems


@shoesnbags wrote:

@Foxxee 

Finally got around to checking on Ship24.com but found out nothing I didn't already know.  Only UPS and USPS have been involved in the shipping.  I placed three different Laura Geller orders and NONE of them has arrived.  All show somewhat different tracking info.  The TSV seemed to have been handed off to USPS here in NOLA and then some birdbrain shipped it back to Smyrna, TN where it had come from.  The brush set is also apparently back in Smyrna.  The shadow palette lagged behind the other two, and finally arrived at USPS locally yesterday, but I fully expect it to head back to Smyrna on Monday to be with the other two packages.  Since tomorrow marks two weeks, I'm going to ask for some help from the QVC Social Team at this point.


@shoesnbags 

 

Interesting.  Thanks for checking.

Esteemed Contributor
Posts: 7,601
Registered: ‎03-10-2010

Re: Oh no! LG TSV delivery problems

@Foxxee 

I just heard back from the QVC Social team, and my orders were all lost!  They are refunding my money as all three are now sold out.  I want to say a lot of bad words!!!!

"Breathe in, breathe out, move on." Jimmy Buffett
Honored Contributor
Posts: 8,207
Registered: ‎10-03-2014

Re: Oh no! LG TSV delivery problems


@shoesnbags wrote:

@Foxxee 

I just heard back from the QVC Social team, and my orders were all lost!  They are refunding my money as all three are now sold out.  I want to say a lot of bad words!!!!


@shoesnbags 

 

Sorry that happened.  Occurs too often.  

 

 

Respected Contributor
Posts: 4,062
Registered: ‎03-19-2010

Re: Oh no! LG TSV delivery problems

I got the same tracking info.  Mine came yesterday the 22.  Took 11 days to get to Florida.  I was sure with the long trip the foundation would be smashed up but it was fine...

Esteemed Contributor
Posts: 7,601
Registered: ‎03-10-2010

Re: Oh no! LG TSV delivery problems


@chiclet wrote:

I got the same tracking info.  Mine came yesterday the 22.  Took 11 days to get to Florida.  I was sure with the long trip the foundation would be smashed up but it was fine...


@chiclet 

That's encouraging and I guess that could still happen, even though QVC feels that they're lost.  The only good thing is that I signed up for auto ship, so I might still get the TSV in 2 or 3 months when the second shipment goes out. Everything in the kit is supposed to be the same.

"Breathe in, breathe out, move on." Jimmy Buffett