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‎03-20-2014 05:28 PM
‎03-21-2014 10:53 AM
Thanks for all your advice!
I did call first, instead of just sending them back. They're going to replace them and told me to keep the big ol' mess.
The bottles seemed to be leaking from where the tops are screwed onto to bottles. I was shocked that 4 bottles of SAM mousse were delivered that way! I hope the next batch arrive intact!
‎03-21-2014 11:26 AM
On 3/21/2014 Phoebesmommy said:Thanks for all your advice!
I did call first, instead of just sending them back. They're going to replace them and told me to keep the big ol' mess.
The bottles seemed to be leaking from where the tops are screwed onto to bottles. I was shocked that 4 bottles of SAM mousse were delivered that way! I hope the next batch arrive intact!
That's great!. If it were me, I would take everything to the sink, rinse the bottles off, see how much product you actually lost, try the tops again and see if they are leaking now or if something during shipping caused the liquid to expand. Might get some extra mousse.
‎03-21-2014 12:31 PM
Just curious, is the bottle a pump or aerosol (or its equivalent nowadays)?
‎03-21-2014 01:01 PM
On 3/21/2014 Phoebesmommy said:That is fantastic news! I figured they would not want them back because they may have never made it to QVC if the product leaked through the box... I did have some Six Thirteen Mousse left in my bottle that leaked so I cleaned the bottle off and stores it upright and when some of my replacement bottle was gone I just dumped it in there to use. It wasn't a ton, but I felt horrible just wasting it. So I may have gotten and extra 12 pumps out of the whole deal.Thanks for all your advice!
I did call first, instead of just sending them back. They're going to replace them and told me to keep the big ol' mess.
The bottles seemed to be leaking from where the tops are screwed onto to bottles. I was shocked that 4 bottles of SAM mousse were delivered that way! I hope the next batch arrive intact!
‎03-21-2014 01:12 PM
On 3/21/2014 woodyend said:It is a pump like they use in foaming handsoaps... So there is liquid in the bottle that turns to foam when it comes out the pump; no areosol though.Just curious, is the bottle a pump or aerosol (or its equivalent nowadays)?
‎03-21-2014 01:42 PM
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