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Trusted Contributor
Posts: 1,780
Registered: ‎04-15-2012
Emy- it was March 10 when every product was on 3 easy pays. There will also be a day in June when every product will be on 5 easy pays. Edit- I should really say every QVC item...
Contributor
Posts: 56
Registered: ‎01-30-2014

Thanks for all your advice!

I did call first, instead of just sending them back. They're going to replace them and told me to keep the big ol' mess.

The bottles seemed to be leaking from where the tops are screwed onto to bottles. I was shocked that 4 bottles of SAM mousse were delivered that way! I hope the next batch arrive intact!

Super Contributor
Posts: 2,007
Registered: ‎04-05-2010
On 3/21/2014 Phoebesmommy said:

Thanks for all your advice!

I did call first, instead of just sending them back. They're going to replace them and told me to keep the big ol' mess.

The bottles seemed to be leaking from where the tops are screwed onto to bottles. I was shocked that 4 bottles of SAM mousse were delivered that way! I hope the next batch arrive intact!

That's great!. If it were me, I would take everything to the sink, rinse the bottles off, see how much product you actually lost, try the tops again and see if they are leaking now or if something during shipping caused the liquid to expand. Might get some extra mousse.

Valued Contributor
Posts: 744
Registered: ‎02-19-2014

Just curious, is the bottle a pump or aerosol (or its equivalent nowadays)?

Valued Contributor
Posts: 569
Registered: ‎09-01-2013
On 3/21/2014 Phoebesmommy said:

Thanks for all your advice!

I did call first, instead of just sending them back. They're going to replace them and told me to keep the big ol' mess.

The bottles seemed to be leaking from where the tops are screwed onto to bottles. I was shocked that 4 bottles of SAM mousse were delivered that way! I hope the next batch arrive intact!

That is fantastic news! I figured they would not want them back because they may have never made it to QVC if the product leaked through the box... I did have some Six Thirteen Mousse left in my bottle that leaked so I cleaned the bottle off and stores it upright and when some of my replacement bottle was gone I just dumped it in there to use. It wasn't a ton, but I felt horrible just wasting it. So I may have gotten and extra 12 pumps out of the whole deal. Smiley Happy I am so happy it all worked out for you!
Valued Contributor
Posts: 569
Registered: ‎09-01-2013
On 3/21/2014 woodyend said:

Just curious, is the bottle a pump or aerosol (or its equivalent nowadays)?

It is a pump like they use in foaming handsoaps... So there is liquid in the bottle that turns to foam when it comes out the pump; no areosol though. Smiley Happy
Regular Contributor
Posts: 223
Registered: ‎08-31-2013
Kinda O.T.. but I hate those pumps lol. I have a face wash that comes in the same type of pump but the pump works 10x better so when I finished a bottle, I just washed it out really well and I pour my wen mouse into it. Works like a charm! I took the label off though so I dont accidentally wash my face with wen mousse hehe