Re: MY TAMMY FAYE CLIENT

Tinkrbl44 · ‎08-23-2010

@Shanus wrote:
I have a sweeter than anything client who comes in for a facial every 3-4 months and about every 6 months comes in for a new makeup look/lesson.

It never fails that she has a full face of heavy, full coverage foundation, too dark blush/lips and the heaviest eye makeup, fake lashes, too. She insists on going back to this look even though she pays me for a more natural look since she's 67 and says she wants to wear less makeup. When I complete her more toned down look, she loves it, purchases the items I've used (I write them down for everyone to purchase wherever, don't sell products) and she buys them all, but comes back in every time with her same Tammy Faye look.

I'm so frustrated, but she's so sweet. Any suggestions what I can tell her?

@Shanus

What you can tell her? Really??? I wonder what she'd tell you if she knew you were talking about her on a message board.

How would you feel if your doctor ... or your hairdresser ... was talking about you on message boards? .... wow.

JMO, but "talking behind someone's back" on message boards isn't very professional. She's a client and deserves privacy, even if no names are mentioned. JMO of course, but not good.

AngelPuppy1 · ‎03-13-2010

She obviously enjoys her sessions with you and I'm sure she probably enjoys even more the feeling of being pampered and also the conversation! Perhaps this is the only time she gets for herself and to do something fun strictly just for her! I wouldn't say anything much to her about it as I would be afraid to hurt her feelings. But if the right time came up, I might say something like, did you use and enjoy any of the products that I suggested the last time you were here? And then depending upon what she said, maybe say --- is there a particular look or types of makeup that you would like me to use today that you might enjoy using for your every day look?

"A day without sunshine is like, you know, night." - Steve Martin

Shanus · ‎05-17-2010

@Tinkrbl44 Really?!?!? Did I use her name? Do docs discuss cases without patients' names? You bet they do. Behind someone's back is if everyone knew who the client was by name.

This is much better than calling out hosts and models for size/makeup/hair AND using their names. That's hurtful.

Shanus · ‎05-17-2010

@AngelPuppy1 wrote:
She obviously enjoys her sessions with you and I'm sure she probably enjoys even more the feeling of being pampered and also the conversation! Perhaps this is the only time she gets for herself and to do something fun strictly just for her! I wouldn't say anything much to her about it as I would be afraid to hurt her feelings. But if the right time came up, I might say something like, did you use and enjoy any of the products that I suggested the last time you were here? And then depending upon what she said, maybe say --- is there a particular look or types of makeup that you would like me to use today that you might enjoy using for your every day look?

@AngelPuppy1 Oh, we've been down that road. She asks for makeup like mine...natural, but defined. I've even used more liner, blush, extra coats of mascara to be more like the look she arrives with. She loves it when I finish and looks in the mirror saying how much better and younger she looks and so happy with it. We've even had sessions where she does the makeup herself and I see she can do it herself. It's just really puzzling to me.

beckyb1012 · ‎03-09-2010

There is a woman in my office building who is about that age and is still sporting the Pat Benatar hair and to tall spike heels as well as the heavy make-up. (to say nothing of her incredibly short skirts) I do not know her than when we just catch up from to time in the elevator. But boy do I have to bite my tongue to ask her why is she sill in the early 80's? I suppose she just loves the look and enjoys it.

"Live frugally, but love extravagantly."

Harpa · ‎03-10-2010

@Shanus

Why don't you take a picture of her - on her phone - B & A, and then you can talk about the differences afterward. And she has the photos to take home, so she can then do whichever makeup look she wants.

You know the old saying, "You can lead a horse to water...."

After all you've already said and done, then you just row the flow.

Sooner · ‎03-10-2010

@Shanus wrote:
@AngelPuppy1 wrote:
She obviously enjoys her sessions with you and I'm sure she probably enjoys even more the feeling of being pampered and also the conversation! Perhaps this is the only time she gets for herself and to do something fun strictly just for her! I wouldn't say anything much to her about it as I would be afraid to hurt her feelings. But if the right time came up, I might say something like, did you use and enjoy any of the products that I suggested the last time you were here? And then depending upon what she said, maybe say --- is there a particular look or types of makeup that you would like me to use today that you might enjoy using for your every day look?
@AngelPuppy1 Oh, we've been down that road. She asks for makeup like mine...natural, but defined. I've even used more liner, blush, extra coats of mascara to be more like the look she arrives with. She loves it when I finish and looks in the mirror saying how much better and younger she looks and so happy with it. We've even had sessions where she does the makeup herself and I see she can do it herself. It's just really puzzling to me.

@Shanus I would guess she likes the sessions, loves you and doesn't want to hurt your feelings, but likes how she does it best.

At this point, go with the flow, show her how, and just be delighted to see her and talk to her. Do the new makeup, show her how if she wants, find new colors and products for her to enjoy and feel wonderful about being an angel to her.

She doesn't want a new look, she wants some company with a wonderful friend and a fun time. And praise her for something like the color she used, etc. I think she needs a boost more than a new look, and you are giving her that. It's probably more important than looks anyway!

HB glamma · ‎08-23-2011

I would be appalled if someone who treated me, say my hair stylist, was posting comments like this about me on social media, albeit anonymous.

Effie54 · ‎09-08-2010

I had the same thing with a hair client. She always love what I did, wanted to change her look, bought the products, and every time she came in, her hair was right back to the way it was. I think they like the change for that moment, but old habits die hard and they revert back to what they know.

RedRedHair · ‎10-11-2010

I recall reading an interview in which Tammy Faye said that lots of people want to give her makeovers. Her response was maybe Tammy Faye doesn't want one. I thought that was priceless.