Beauty

[GenXmuse]

It would be rude even if your mother could walk perfectly well.  

[luvmybeetle]

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@millieshops wrote:

@manny2    I believe lots of what we call common sense is really experience talking.  

In this case, we are missing several important facts.  One is whether the employee is 17 or 37.  Another is whether mother was obviously in distress or like my mother who just months before she died refused to use her cane if she thought she would be seen by anyone she knew.  She would have put on a brave show as we walked into that store and only I would have known.

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I would also do the same as your mother.  Except I'm not afraid of someone I know seeing me, I don't want to look like an old lady.  I try to look strong in front of anyone.  I don't know why except that my mother was strong and even when she was dying she tried to be strong and thought we didn't know she was dying.  But if I can't walk because of my arthritis everyone can tell.  So, I give up.  I would talk to the manager or call corporate.

[RealtyGal2]

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@mdgrammy wrote:

she could clearly see I was helping my distressed mother walk but I'm supposed to stop and make a purchase?  

I do call that rude. 

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More stupid and insensitive than rude.

[Knit-Chick]

I'll be honest,  what I find insensitive and almost rude are the comments to the OP about why she took her mother out without her walker.  For anyone that has an elderly parent, you know that getting them out of the house is not an easy thing to do, especially on your own.  It can be physically and mentally draining. 

[mdgrammy]

A little more clarification...

We were shopping in the QVC outlet who has shopping carts which mom does great with. We asked a shopper there where there was a Kohls. She told us the Mall, park

at the Kohls sign on the outside and when you entered you were 'in'

Kohls who also provides shopping carts. 

When we entered, we were not in Kohl's we were near a food court.

By the time we walked to the center to see where Kohls was, we saw it was too far for her to make it. 
Thats why I didn't have her cane. She's fine from the car to a shopping cart. 

The girl at Sephora wasn't nasty, but it was clear mom was walking in pain.

I just thought it was a rude request to maybe prop mom up against a wall to stop and make a purchase!

The girl was 25-30 yrs old. 

[Lipstickdiva]

How does this Sephora keep track of how many people enter the store?  Do they have a counter as you walk in that clicks to let management know how many people have entered the store?  Is it just cameras they watch? 

I find it ludicrous that even if it's true that Sephora keeps track of how many people come in the store, the SA would actually tell people that. 

It would seem Sephora would be more concerned about their bottom line and whether the store is profitable or not, not just how many people come through the doors.  5 customers spending a couple hundred bucks each is better than 10 customers buying a $5.00 clearance item.   

[mistriTsquirrel]

@Lipstickdiva  They could have a counter that counts when people enter.    It would be an easy thing to use a sensor to count people coming in.

It doesn't surprise me at all that a sales associate would tell someone this.  Sometimes corporations try to manipulate the behavior of their sales associates by telling them they have to do x, y and z things each time a customer enters, and the demands are ones that tend to annoy customers.  So people will sometimes cut that out and just tell the customer what is going on in an attempt to not annoy them with a long spiel or fake warmth.

Another reason this is done is that people tend to feel obligated to help when they are asked to, so using the "please help me out" strategy works in a lot of cases.

I'm guessing Sephora knows that most of the people who leave with a lot of items probably came in in a state of mind where they could be easily persuaded to buy.  The people who come in and don't spend anything are a tougher nut to crack, but they want to try to get money from those people too.

Many things are going up in price, and people with tighter budgets are likely to cut down on purchasing the things Sephora sells.  Sephora is probably trying to get any last sale they can.  And it is not above a corporation to put a ridiculous amount of pressure on sales staff, of course.

That said, it's not appropriate to see someone struggling and to try to make a sale at that time. 

[manny2]

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@Knit-Chick wrote:

I'll be honest,  what I find insensitive and almost rude are the comments to the OP about why she took her mother out without her walker.  For anyone that has an elderly parent, you know that getting them out of the house is not an easy thing to do, especially on your own.  It can be physically and mentally draining. 

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@Knit-Chick You are right about that. Some of the responses are really unbelievable. Rude and insensitive is an understatement. 

[mistriTsquirrel]

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@Knit-Chick wrote:

I'll be honest,  what I find insensitive and almost rude are the comments to the OP about why she took her mother out without her walker.  For anyone that has an elderly parent, you know that getting them out of the house is not an easy thing to do, especially on your own.  It can be physically and mentally draining. 

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@Knit-Chick   I agree. 

Taking care of an elderly parent is a lot, and--speaking as someone who needs to take a lot of things with me when I leave the house--sometimes you either forget a thing or you think you're not going to need it and you wind up needing it.  It happens.