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Occasional Contributor
Posts: 6
Registered: ‎02-25-2026

Once again, second time in 2 weeks I received an expired produuct from QVC.  Ordered the PTR skinjection pads duo for $60.  Opened the first one last night and they were yellow and rancid smelling.  I checked the code om the botom of the jar obly to find that they were manufactured April of 2024.  Already afte the 2 year mark.  RETURNED

After doin my due diligence I found out that QVC purchases over stock and expired products.  Case in point...the squalane no oil oil that QVC is now selling "on sale
" PTR discontinued that product and stopped makling it 2 years ago. If you go to Ulta,, Macys', Sephora or any other store that carries PTR it will say no longer a vailable, but QVC is selling it on sale.  Please, Please if you purchase any cosmetics please check the batch codes before putting it opn your face,

Honored Contributor
Posts: 8,379
Registered: ‎07-26-2019

Well,  this may be an example of  QVC warehouse of items that are just now being reduced in price  since bankruptcy 

Esteemed Contributor
Posts: 6,343
Registered: ‎04-28-2010

They should refund you and not make you return it.  At one time there were many complaints of expired Wen products too.  

Respected Contributor
Posts: 3,685
Registered: ‎06-27-2010

@skatting44 wrote:

Well,  this may be an example of  QVC warehouse of items that are just now being reduced in price  since bankruptcy 


 

Much more likely that there was a pallet or something that was discovered and put into current stock.  The review for the pads have 2 with that issue .  1 from the OP (same user name ) and 1 other.  They would all say the same if that was the case.

Honored Contributor
Posts: 13,268
Registered: ‎03-09-2010

I can honestly say I've never had a problem with any PTR products I've ordered.  (And only a couple of problems with other brands over nearly 30 years.)

 

I have something from PTR arriving tomorrow.  I'll be sure to check!

"" A little learning is a dangerous thing."-Alexander Pope
Honored Contributor
Posts: 49,690
Registered: ‎08-23-2010

@lynnie61 wrote:

They should refund you and not make you return it.  At one time there were many complaints of expired Wen products too.  


 

@lynnie61  @Nanchi 

 

ITA, the code # photo on the jar should be enough. 

 

Just wondering .....  If you returned it, what are they supposed to do with it?  

 

 

 

 

Valued Contributor
Posts: 759
Registered: ‎02-16-2014

This prompted me to check the two bottles of PTR squalane I ordered in late April, I was so excited to see the product available again.  Both bottles were the same batch and manufactured in February of 2023.  I did an online chat and will be returning for a refund.

 

Glad I saw this post.

 

 

Honored Contributor
Posts: 37,206
Registered: ‎05-17-2010

Perhaps perishable items like cosmetics and food should no longer be purchased here. Old food? Yuck!!!

Honored Contributor
Posts: 37,206
Registered: ‎05-17-2010

@Tinkrbl44 wrote:

@lynnie61 wrote:

They should refund you and not make you return it.  At one time there were many complaints of expired Wen products too.  


 

@lynnie61  @Nanchi 

 

ITA, the code # photo on the jar should be enough. 

 

Just wondering .....  If you returned it, what are they supposed to do with it?  

 

 

 

 


@Tinkrbl44   I hope they don't send it out again to another customer. What about food items? Yuck!

Respected Contributor
Posts: 4,913
Registered: ‎03-19-2010

@Shanus wrote:

Perhaps perishable items like cosmetics and food should no longer be purchased here. Old food? Yuck!

 

@Shanus   The food typically comes directly from the manufacturer.  I've had no issues with the bagels and salmon that I purchase.   The only issue I had was the pot stickers.  There was not enough ice.   QVC was nice and had another sent out.  Same thing,  so I cancelled my warm weather shipments.  All came directly from the vendor and not QVC.  

QVC gave me a credit with no need to return.