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Contributor
Posts: 22
Registered: ‎04-03-2010

I bought the big kit for the TSV price. It's past 30 days and I've tried and tried to make it work, but it breaks my skin out. Would you try to sell used product on ebay or what? I am still making payments on the darn thing. Smiley Sad

Respected Contributor
Posts: 4,148
Registered: ‎03-09-2010

Re: Dr. Denese hydroshield TSV

Oh just send the kit back! You may not get the original s&h handling refunded but you will get a refund of the purchase price.

Honored Contributor
Posts: 14,146
Registered: ‎03-09-2010

Re: Dr. Denese hydroshield TSV

I agree, send it back...especially if it makes you break out. I love hydroshield.

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Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

Re: Dr. Denese hydroshield TSV

Send it back. Don't worry if you are over the limit, they will take it. Its too much money to just throw away. Its against EBay's rules to sell used product, although it is going on.

Frequent Contributor
Posts: 79
Registered: ‎04-14-2010

Re: Dr. Denese hydroshield TSV

Before paying for the shipping to send it back I would call customer service and explain the problem to them. When was the 30 day up that might make a difference. Not sure about others but I would never buy a product from someone that has been opened for my skin. JMO If they wont take it back I would give it to a friend to use. It upsets me that they are going to these large sizes for their TS.

Super Contributor
Posts: 717
Registered: ‎03-09-2010

Re: Dr. Denese hydroshield TSV

On 3/31/2014 Chatam said:

Before paying for the shipping to send it back I would call customer service and explain the problem to them. When was the 30 day up that might make a difference. Not sure about others but I would never buy a product from someone that has been opened for my skin. JMO If they wont take it back I would give it to a friend to use. It upsets me that they are going to these large sizes for their TS.

Why does it upset you? These sizes are a great value for people who love the products. Each TSV is not going to be everyone's cup of tea so it's nothing to get upset over.

Valued Contributor
Posts: 504
Registered: ‎03-11-2010

Re: Dr. Denese hydroshield TSV

I LOVE the large sizes for the TSV because they are such a deal for those of us who love the product. I think, if someone hasn't ever used a product, s/he should refrain from trying it out via a large size. That being said, I would definitely call CS before sending it back. I've heard of others who got their return returned to them because it was past the 30 days and then you're also out more s&h. Is this the TSV that had the spf 30 day cream with it? If it breaks you out and you can't return it, you could use the hydroshield on your hands or other dry parts of your body. I also use the day cream on my hands to protect them and to mask a few light spots I have.

Esteemed Contributor
Posts: 7,829
Registered: ‎03-18-2010

Re: Dr. Denese hydroshield TSV

They used to make Hydroshield for the body in the blue bottle. It had the same stuff as the face and neck formula only you got a lot more. Wish they would bring those back.

Those who make peaceful revolution impossible will make violent revolution inevitable.
JFK
Super Contributor
Posts: 1,139
Registered: ‎10-01-2012

Re: Dr. Denese hydroshield TSV

The products from that kit work wonderfully on the hands and décolleté.

ETA - I'm saying that because if you decide not to sell or give away, you can use them on elsewhere on the body (I use all 3 on my hands)

Trusted Contributor
Posts: 1,115
Registered: ‎04-22-2010

Re: Dr. Denese hydroshield TSV

I ordered this also and am sure that I heard them say that this tsv had a 60 day trial period. If it didn't work for you within that period, it was returnable. That is what made my decision to purchase it as I was not familiar with her products.