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‎03-06-2014 11:14 PM
They didn't used to until I raised a fit because they don't have testers so I asked the clerk ""How am I supposed to know if I like it or not if I can't try it here?"" So now they have a 3 day return policy on cosmetic itemes.
‎03-06-2014 11:16 PM
On 3/6/2014 D Oro said:Returning makeup and skincare whether opened or not is not an option in most countries. It is an option that I rarely choose to exercise. I am grateful that I do have that option.
true.
‎03-06-2014 11:40 PM
My daughter works CS at a Target Superstore and they will not accept cosmetic returns if they have been opened. I suspect that each store may set a different policy and may sometimes depend on the discretion of a store manager, however, as a general rule - if you've opened the package they won't take it back.
‎03-06-2014 11:45 PM
On 3/6/2014 GPeach said:Every place has to take back cosmetics, unopened or not
No .... it depends on the store.
‎03-06-2014 11:47 PM
I personally don't think drug and discount stores SHOULD accept returned makeup. Because they don't have the expense of testers like dept. stores, that's why its supposed to be cheaper. When people buy just to try it, that's when ALL of us have to pay for it. That isn't fair to me.
‎03-06-2014 11:47 PM
I don't know why our Target does not accept returns. I had the receipt and I returned within the week. They said they just started the ""no makeup returns"" like 3 weeks before I took my items back.
‎03-07-2014 12:24 AM
On 3/6/2014 haircut100 said:UPDATE: I just came from Target and they took back all the cosmetic items...no questions asked. They gave me my money back, no hassles.
I've never had a problem returning makeup anywhere. I always go back within a day or two, and I always have the receipt. It's just as you said - no hassles at all. 
‎03-07-2014 12:49 AM
On 3/6/2014 Sooner said:I personally don't think drug and discount stores SHOULD accept returned makeup. Because they don't have the expense of testers like dept. stores, that's why its supposed to be cheaper. When people buy just to try it, that's when ALL of us have to pay for it. That isn't fair to me.
ITA. The product has to be paid for along the chain, and it increases the costs for all of us.
If I choose badly at the drugstore, I consider that my loss.
‎03-07-2014 12:59 AM
I think there is a difference between choosing the wrong color and purchasing a product that's dried up. I tend to agree with you, bad choices should not be a criteria for return, but in my case the eyebrow pencil was dried up and unuseable, the concealer has opened at the bottom seam and most of the contents had leaked out.
People who make multiple returns just because a color is wrong or they don't care for something--I agree, it shouldn't be allowed, but the store has to have the same return policy regardless. As an ebay seller, I've heard of buyers messing up an item so they can say it's not in the original condition (fortunately, this has never happened to me). I think each person needs to shop responsibly, if someone finds themselves making a lot of returns for color or texture (not you OP, just in general), they they are better off shopping in department stores where there are testers.
‎03-07-2014 11:42 AM
My Target does not unless there is something wrong with it. They are very strict about returns.
If I purchase something bad at a drugstore, it's my loss. But if I purchase something that is defective, I do take it back and get my money back or an exchange. If I waste my own money, that's one thing but I'm not letting someone else waste my money for me.
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