Re: Beauty with Benefits gift

nm330 · ‎10-04-2012

Agreed! I am in the same situation an am happy to support cancer fundraisers. I ordered online during the hour show while the hosts were still promoting the gift bag and just got a notice that my item I purchased just shipped but no gift bag. Customer service told me that a lot of people are calling to complain. This happened last year and Qvc made it right a couple months later.
Maybe they should stop promoting the gift bag during beauty with benefits.

Ripkanista88 · ‎02-15-2014

CS on chat just said that we should be receiving them in 7-10 days.

Ric2 · ‎03-06-2023

A lot of different replies. I ordered someting for my wife during this show.

I got the item, but not the free merch.

I have feeling that there are a lot of people that will not get the products.

Alberty should have not kept hawking the value of the bags, especially if they knew they would sell out, like every year this program has been offered. This makes no good business sense and erodes customer loyalty.

kindred cats · ‎04-04-2020

This problem happened to me last year when I bought during the show.

However, after so many complaints were made (similar to now), I eventually received the gift....it was not so great IMHO. Had to toss a couple of the items. Wen being one of them, it had the most awful smell.

I hope everyone eventually receives what was promised.

phoebe2m · ‎06-03-2012

I rec'd the item I purchased but no gift with purchase. Not showing on my order history. I purchased BEFORE the show. Same thing happened to me last year. I complained and did get the gifts after complaining. I will wait a few days and then contact Customer Service. Shouldn't be this hard.

BarbiHollywood · ‎11-09-2011

@Veege I, too, just received my order and noticed no freebies. Just called Customer Service and was told this:

They will be sent out -- shipping to be within 7-10 days.

I explained that I participate in may of The Q's Forums and see that many others just like me are wondering where their gifts are. I guess we need to be patient a little bit longer, but we need to stay on top of this just in case.